They were great and would recommend them. While we were at the office trying to cancel,, we talked to Executive Director Alain Correa, and Gilberto Esponda. more. Started by: Josette. Unique benefits with Palladium Rewards >. While there, we attended a presentation for the Palladium Travel Club, which offers access to other Palladium resorts. izcali, I'm curiousdid you ever get to cancel? Housekeeping: Whoever was cleaning my room was AMAZING!! So I called them to cancel since this had been the second insult from them to us back to back. We were soaked from sweating by the time we got our keys and found our rooms. The kids pool is really nice and spacious. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. Membership levels. Save yourself lot of headaches>. I found the food okay, it's a buffet, so my expectations weren't high, my husband didn't really like it. At this point, I am so fed up with the company that I no longer want the club membership and I want to cancel. To walk from one side of the property to the other takes about 25 minutes. SHOW DEAL 15% OFF Deal Claim Now! There are better all-inclusives than this one for similar prices. When first became members, we got the Blue Travel Club bracelet, then my wife and I went to Royal Suites for a drink and we got kicked out by a lady name Carmen, she told us that we were not priviliged enough to be there. PLUS, PLUS, PLUS!!! Reply Report inappropriate content Although I read a lot of bad reviews about this property I still went on with a positive mind so here is my review!The grounds of the resorts are great, they keep it very clean and my rooms was clean on time every single day!We got there and got greeted and welcomed with some fruit punch drinks, the check in process was quick and easy, we arrived there around 3:15pm or soplease be aware THIS RESORT IS NOT IN MONTEGO BAY!! Taxes and fees that are shown are estimates only. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The couple I spoke to at length had been members for years and had just renewed their membership. Report inappropriate content Carl333 Montreal 3 posts 4. It was nice to get out and see some of the island. We would like to offer our sincerest apologies for the inconvenience that you have experienced throughout your stay. The travertine floors were beautiful and the furnishings were a mix of modern and British Colonial. The second basic level is governor level, which give access to additional room types such as one bedroom suites. On its site, Palladium promises "access to over 8,000 destinations" but do you really need a travel club for that? it was literally a boil pasta with a bunch of vegetables on top, no flavors not nothing!! At the outset, please accept our humblest apology for the delayed response to your feedback. We bough one to cancel it 10 days later. There are three basic levels with a few variations. Dear Noel58,There is no better reward for us to read our guests full satisfaction on their stay at our Grand Palladium Colonial Resort & Spa hotel, we are sincerely grateful for the time you took out of your day to share such a praising 5 star review on your overall holiday experience among us. !We did 2 excursion and it was so much fun!! Hotels in Ibiza, Spain, Mexico, Dominican Republic, Jamaica, Brazil and Sicily. A travel club, sometimes also called a vacation club, is a monthly or annual membership program that offers discounts on airline tickets, hotel rooms or rental cars. Later, I realized that this was not true. We waited 30-40 minutes between courses. *Booking priority in all our Resorts. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-26123014', '');}, 'log_autolink_impression');the Grand Palladium Travel Club membership from the Grand Palladium Riviera group of resorts? (As well as the discounted rate). As a member, Palladium Travel Club offers you endless possibilities to change your way of travelling forever. THE ROOM: The room itself was gorgeous. The anticipation of the trip was truly a let downit never lived up to the hype. Overall, the Grand Palladium scored a 5 out of 10. Thanks. Two weeks at the resort in November/ December 2014.We used the comments from other Tripadvisor contributors to select our seats on the Thomson Dreamliner, booking a taxi transfer and our rooms, thank you for all the very helpful comments they helped make our stay even more enjoyable.Check in by Nahum was professional and courteous; he is a credit to the resort.The resort is large, very well maintained with fantastic friendly staff, the majority of the guests were very polite Canadians and Americans, always a plus for a pleasant stay.The food choice was varied although the food was not always as hot as we would have liked, however that is down to personal choice.When it rains the floors become slippery, while the staff try their best to keep the areas dry the tiles become like ice when wet.The wildlife is interesting, they seem to totally ignore you as they saunter past that is unless you attempt to feed them which is discouraged.Would we go back, yes, would we recommend the resort most definitely. Cool Members only bar and beach area on the Lady Hamilton side but quite the hike if you are staying on the Jamaica side. Submit Palladium Travel Club Membership Levels To Obtain 10% OFF Get instant promo codes with up to 10% OFF on annual subscription SHOW DEAL 5% OFF Deal Catch 5% OFF Discount Code Avail of this latest coupon code of 5% off, lay back and get relaxed. Background: I spent a week at the Grand Palladium with a large group of friends and family. Blueskies. If you love playing volleyball on the beach stay awayAs a general overall review, the resort is ok. Trying to catch up with our group and find them in the resort each morning was challenging, but we managed. There is a required 90-minute presentation where they show you the various levels of rooms available, then at the very end they take you to the "Finance Area" where the cost is finally revealed to you. THE PROPERTY: The Grand Palladium is a sprawling property that is split into two resorts with the Lady Hamilton side on the left, and the GP Jamaica side on the right. So it just depends on if the program makes sense for you individually or not. I'm going to put my two cents worth in here since I own a timeshare in the states. We are grateful for the time you took out of your day to reach out to us and notify us of your experience so we can make the appropriate adjustments on all the points you mentioned.Once again, thank you for your visit and the courtesy of your time; we hope that you had a pleasant journey back home and look forward to welcoming you back in the near future and provide you with another enjoyable holiday experience. Has anyone else had experience with (ta && ta.queueForLoad ? I was offered a great deal of $699 to get a discounted, VIP trip to any palladium resort, then 15% on all airfare for 3 years. The room itself was A+.FOOD: The resort is an all-inclusive resort (ie, food and alcohol included.) It was a bit scary and exhilarating at the same time. It is delightful that you felt right at home and that you loved the hospitality received from our team of ladies and gentlemen, who made your stay fabulous! All Inclusive charge is mandatory and per person. On top of that, the "3-year membership" was only for 2 years. Guest satisfaction is our number one goal and there is nothing better than achieving it. I tried to use the world pass to book a flight the phone number just kept on ringing without an answer all so the numbers on the travel club cards no answer.I tried emailing reservation at world pass. Its not a gentle ride. However, after getting back to the room, we realized it was not a savings at all they had not told us the true. Needless to say that we had just live an extremely embarrasing situation. It would be nicer to review the membership offer and how you can benefit from it before committing. I don't know if its that the waiter forgets about picking up the food and bringing it to the table right away or what. We appreciate your positive comment about the staff who were mentioned. Unless you're a returning guest, you can't make a dinner reservation. It does not provide any specifics such as: type of bracelt you are to suppose to get. Whenever we had somebody giving us a good service we tipped! The reservations in advance are only necessary for the Punta Emilia Beach restaurant, the special BBQ and the Sumptuary Japanese restaurant. Good or bad experiences? We had drinks and played the 2-cent slots. some of them are nice I must say and do things without expecting anything from you but some look like they do not want to be bothered by you at all!! 30 weeks at any Palladium Resort ( transferable to family, friends) at very heavy discounted rates, plus I get 2 weeks free at any resort . !Alot of us spend a lot of money going on this vacation and we want to receive nothing but great service!! really?? Best all inclusive for kids but with great food? The only down fall, the hotel is really far and it took us 2 hours to get to our excursions! At Palladium Travel Club we work to give you unforgettable vacations in the most exclusive Hotels and Resorts of the Palladium Hotel Group in America and Europe. Have you purchased or put a down payment on a membership only to find out you must pull out of the membership and have requested a cancellation to the travel club membership, including a request to stop payments from coming out of your financial institution or visa account? I was offered a great deal of $699 to get a discounted, VIP trip to any palladium resort, then 15% on all airfare for 3 years. Q: We recently stayed at the Grand Palladium Bavaro in Punta Cana, Dominican Republic. The #1 Palladium Resorts & Spa Fan Site. Dear Courtxxxxxxx,Greetings to you our valued guest. Thank you for having stayed with us and we look forward to hosting you again the near future. PLUS 16 dollars for 1 picture??? Check in was good, the bell man took us in a cart to our villa. Forums Palladium Travel Club Membership levels. I knew immediately when she said a breakfast meeting exactly what she meant. Dear wgcman,We want to thank you for your preference for third time selecting our Grand Palladium Colonial Resort & Spa hotel for your holidays as well as for taking the time to tell us about your stay as this will help us to know how to improve our services and offer splendid holiday experiences to all our guests. We did Dunn River Falls one day- which is a must. FAQ - Where can I find Information on ALL the Puerto Aventuras Resorts? When we left, they still had not gotten their dinners. The beach was beautiful, lots of seaweed that the workers tried hard to get rid of. There are junior level memberships which give members access to travel club rates on standard rooms and junior suites. This is the version of our website addressed to speakers of English in the United States. We joined the Palladium Travel Club at the "Governor's" level while we were in Riviera Maya and the next year, while at the Punta Cana Resort we upgraded to the "Presidential" level, which has many increased benefits (like "Swim-up" rooms, extra free weeks, etc., etc.! Accom Dir. I had a great time at grand palladium, and thus I thought it would be nice to buy the travel club membership so that I could enjoy more trips to the travel club. The staff wasnt rude, but you dont get a feeling of being welcome either. roofs, due to the polished tiles it was difficult to walk anywhere.Staff were excellent and very accommodating even during difficult busy periods.Would definitely return to the area, however, would try an alternative complex, Dear Trevor D.,We want to thank you for your preference in selecting our Grand Palladium Colonial Resort & Spa hotel for your holidays in Christmas as well as for taking the time to tell us about your stay as this will help us to know how to improve our services and offer splendid holiday experiences to all our guests.We deeply regret reading that our service in this special time did not live up to your expectations however we thank you for your comments in order to improve our service. Later, I realized that this was not true. The prices were okayjust pay attention to the signs and specials. Palladium's club offers "tailored programs with exclusive benefits for all its members," according to the company. The room service was terrible and staff attitude could be better towards complaints. I am not sure if I can advertise complete details, but please feel free to reach me if you have questions. However, DO NOT JOIN PALLADIUM TRAVEL CLUB! she was nice enough about it, but we refused and haven't been bothered since. more. Thank you again for making us your choice hotel for 6th time when visiting Riviera Maya and for your lovely review; it will be a real pleasure to welcome you back and please do not hesitate contact us beforehand to organize every detail of your next stay. To be fair, we did seek out guests that were already members (as identified by their blue wristbands) and asked them about their experiences. Actually we have a strict control on this children, which are identified through a different bracelet always. Gold Class Sinema SalonuVallaury'nin Cercle d'Orient kulbnde larnda ad geen resepsiyon salonlar, Kulbe ye olmayan misafirler iin yaplm karikatr bilardo salonu, . SALE PRICE $9,500.00 This luxurious membership offers ~ 280 Palladium Nights, 20 World Weeks,and a free week allocated to the member for every 10 weeks used of vacationing. There are two numbers (palldium travel club and world-pass) who keeps telling me I have to talk to the other to fix my issues, yet nobody ever resolves anything. and how do you join and what are the benefits? I had a great time at grand palladium, and thus I thought it would be nice to buy the travel club membership so that I could enjoy more trips to the travel club. For us, it just wasnt worth it. Kindest Regards, Lourdes EstradaAccommodation ManagerGrand Palladium Colonial & Kantenah Resort & Spa. The chaotic set up, the distance to everything, the rude and aloof staffthe disappointing food left me longing for a nice cruise ship. We do invite you to visit again in the near future to once more have a Grand vacation with us. On top of that, the "3-year membership" was only for 2 years. We got our keys, but the front desk agent just gave us a bunch of papers and didm;t explain anything to us as of what's on the resort, she didn't mention the ''coupon book either'' she only gave us our keys and asked us if we were celebrating anything(which we had email the resort ahead to let them know if was our honeymoon) she gave us our keys and sent us our ways. I . I dont think that many resort guests realize there is a jerk hut on the propertyeither that or its just too far to bother getting to. We are pleased to know that you enjoyed your vacation at our beautiful Resort. We lament if that was an inconvenience for you, but we are pretty sure with a 15 different places it does not represent a high disadvantage.Hopefully we will be able to fulfill your expectations in the near future if you are considering to come back, and remain at your entire disposal for any request you might have regarding coming vacations.Sincerely yours,Lourdes EstradaAccommodation ManagerGrand Palladium Colonial & Kantenah Resort & Spa. Each adult paid approximately $950 - two people per room. They book your reservations for you at the a large carte restaraunts.We did an exchange through RCI and we're put into the Travel Club but this was royally screwed up and it left the travel club personnel and us with trying to sort it out.Bottom line, I have stayed in numerous all inclusive resorts in many locations and while I really enjoyed Jamaica and the area we were in, I probably would not do this particular resort again.Ricardo the the Travel Club bar and Jonathon at the pool bar were awesome and made the stay better every day. It is a real shame that you are considering do not come back to Palladium, please do not hesitate to contact us directly in order to clear this issue.Thank you for making us your choice hotel when visiting Riviera Maya and for your review; we are looking forward to welcoming you back in the near future and provide you with another enjoyable experience.Kindest Regards, Lourdes EstradaAccommodation ManagerGrand Palladium Colonial & Kantenah Resort & Spa, Food only ok - xmas eve was extremely busy and the staff provided an exceptional service alongwith very good food - apart from that food was only so so and long queues at times..so clearly far from 4 or even 5 star rating.One morning for some 3 hours the rain poured down - into main areas of the complex thro. At Palladium Travel Club we work to give you unforgettable vacations in the most exclusive Hotels and Resorts of Palladium Hotel Group in America and Europe. Bottom line is, would I go back to Jamaica? After. I list the. All Inclusive Plan preferential rates in all the, Total flexibilityto choose how, when and where to travel, The ability to share your membership with family and friends, Personalized service for members before, during and after holidays, Complementary transportation from and to the airport, Private Check-in for members and memberservice line available during your staying, Booking priority at a la carte restaurants, Exclusive Premium drinks for members only, Special birthday or anniversary dinner if you are celebrating in our Resort. my only problem is, they do not advertise or tell customers about the activities going on, we just found out about it because we were in the pool already, same thing with the beach party! Going to GPLH in 12 days. It appears that all they do is offer to sell you things that's not delivered and pocket your hard earned money.More, Dear Guest,First of all, we would like to thank you for taking the time to let us know your comments from your last stay at our Hotel. Can someone please shed some light, is this new, etc. On top of that, the "3-year membership" was only for 2 years. We have been members for 3 years now and purchased after staying at Grand Palladium in Jamaica for our third time. Also, Please remember, you are paying for lodging in advance and not for the food, that's where they make their money. It is important to note that The Signature Level is separate from the Palladium Travel Club and independent of the membership levels. (everybody there go by bracelet color). King bed, top floor, close to the pool and beach. We would like to offer our sincerest apologies for the inconvenience that you have experienced throughout your stay. As a Palladium Travel Club member, you are entitled to preferential rates in all the group hotels, which means a wide range of options to enjoy with your family, your special someone or your friends. I love playing beach volleyball and was really disappointed. Sincerely yours,Lourdes EstradaAccommodation ManagerGrand Palladium Colonial & Kantenah Resort & Spa. NO THANKSPlease note people ALWAYS ask for tips, on the bus ride from the airport, on the tour bus, on the catamaran cruise, on the duns fall, the person who was service the food at the excursion site!! Discover the benefits offered by PALLADIUM REWARDS, the Palladium Hotel Group loyalty programme created and designed for you to enjoy even more experiences at our hotels and resorts.. You'll receive 2,500 points when you register. I just wouldn't do it. It is wonderful to read that you loved every aspect of your stay, from the wonderfun wildlife around us to the quality of our buffets; the gastronomy being an important aspect for us, our talented Chefs do their utmost to please all palates; It is enjoyable to read that we were able to conquer yours.Thank you for making us your choice hotel when visiting Riviera Maya and for your heartwarming review and nice recommendation; we hope that you had a pleasant journey back home and look forward to welcoming you back in the near future and provide you with another enjoyable experience. Do it. Made us welcome.. Had so much fun playing the games with them, so much so .. We will be back .. :). We had a partial ocean view room with a private patio which was cool. We ate at the Jerk Hut 6 out of the 7 days we were there. Both were relaxing and the staff were pleasant. They do not change the breakfast menu at all!! The treatment rooms were beautifully decorated and the atmosphere was very tranquil. ENTERTAINMENT: The casino was fun. We round tripped from airport to hotel with Canada Transfer. This trip was two years in the planning and everyone was excited for the trip. You need to be relatively physically fit or you'll be miserable. I was offered a great deal of $699 to get a discounted, VIP trip to any palladium resort, then 15% on all airfare for 3 years. We stood for over an hour waiting for one of the staff to gather our group's room keys and check us in. Tip #1Do not go during the hottest months of the year. I'm sure some people really enjoyed it. The kids club was great, my son loved it and the staff were great with him. Review tags are currently only available for English language reviews. Answer 31 of 70: We have been to GP in Mexico, Punta Cana and Jamaica and have never heard of the Palladium Travel Club members. it tasted really bad. Is this how a company should do business?Overall, the resort is great, beautiful beaches, the food is really bad, but the atmosphere and excursions are great. It is important that our guests have a grand vacation and it is great to know that you enjoyed your stay. Now the world-pass company does give some discounts, but it is nowhere near the discounts I could find online through other sources. We were approached at the reception desk by carmen when she went through everything that we were to get here at the Royal Suites. This pretty much a new travel club, and I do don't think they have their act together. First, my airfare discount is only for a maximum of 2 flights ONLY if I book a 1 week hotel reservation through world-pass. !The entertainment team is great! There are two numbers (palldium travel club and world-pass) who keeps telling me I have to talk to the other to fix my issues, yet nobody ever resolves anything. But if I had to pay again, I'd skip it. Taxes and fees that are shown are estimates only. Promotion valid only for Palladium nights or paid stays. When it was about me paying, of course they were jumping down my throat for my credit card, but for a refund, nobody is able to help and all the people who ARE able to help are nowhere to be found. we had dinner there with a couple we met and it was really good. It allows the playing of campaigns in the far future , using elements such as cybernetics , mecha , mutations , robotics , space travel , starships , and xenobiology Star Wars Saga Edition Role-Playing Game Wiki Navigation com's scenario download section Old Republic The Disney era of Star Wars . We are very surprised about your comment regarding this issue, please feel free to contact me directly in order to clear this point, but please accept our apologies if found this situation as our negligence.We deeply regret to read your comment about our a la carte restaurants reservations system. Seen lots of people being taken on tours through the Royal Suites section usually in the morning hours while we were lounging around the Royal pool. Grand Palladium Cancun-Costa Mujeres & TRS Coral Hotel, Grand Palladium Riviera Maya Resorts & TRS Yucatan Hotel, Grand Palladium Punta Cana Resorts & TRS Turquesa Hotel, FAQ Grand Palladium Costa Mujeres & TRS Coral, Grand Palladium Costa Mujeres & TRS Coral Activities, Grand Palladium Riviera Maya & TRS Yucatan Activities & Highlights, Grand Palladium Puerto Vallarta Activities & Highlights, Grand Palladium Jamaica Activities & Highlights, Grand Palladium Punta Cana & TRS Turquesa Activities & Highlights, Grand Palladium Costa Mujeres & TRS Coral Menus, Grand Palladium Riviera Maya & TRS Yucatan Menus, Grand Palladium Punta Cana & TRS Turquesa Menus, Palladium Wyndham form strategic alliance, This topic has 3 replies, 3 voices, and was last updated. Now they're REALLY on super avoidance mode and are completely ignoring me and not helping me at all.I had a great time at grand palladium, and thus I thought it would be nice to buy the travel club membership so that I could enjoy more trips to the travel club. Thanks. Palladium Travel Club is devoted to giving you unique experiences to enjoy and make you feel even better than in your own home. and how do you join and what are the benefits? SO IT IS FAR FROM EVERYTHING!!!! It's bad enough what you go through in the states but then to do it in a foreign country? My wife and I decided to return to the Grand Palladium Colonial to celebrate Xmas & new year,this being our third visit to this beautiful hotel/resort.Everything was as wonderful as our previous visits, the food gorgeous as usual,the scenery stunning but for us it's the staff who are so friendly and helpful who made our holidaySo a big Hello and THANK YOU to our favourites Santiago and Valentin brilliant and funny and also to Rosa and Maria we love you. If someone lets you use their membership you will receive all of the TC benefits: free private transport from the airport and back again, private beach club area, reservations at a la cartes, free use of the wet areas at the spa to name a few. Nabby, red stripe, Tyson, Damoy, macaroni and fluffy! Dear Marian V,First of all, we would like to thank you for taking the time to let us know your comments from your last stay at the Grand Palladium Resorts and Spa. Not at this property, Grand Palladium Lady Hamilton Resort & Spa. Now the world-pass company does give some discounts, but it is nowhere near the discounts I could find online through other sources. There doesnt seem to be a organized check-in system. Actually when I see those salespeople at breakfast with the guests, it gives me the chills. Re: Palladium Travel Club members. ADVANTAGES: As a member, Palladium Travel Club offers you endless possibilities to change your way of travelling forever. 4 years ago. We paid $8,174 as initial payment, which included a deposit and administrative fee, using our credit card for a 30-year package with 60 all-inclusive weeks. Grand Palladium Jamaica Resort & Spa: TRAVEL CLUB MEMBERSHIP IS A JOKE- WASTE OF GOOD MONEY - See 12,921 traveller reviews, 10,403 candid photos, and great deals for Grand Palladium Jamaica Resort & Spa at Tripadvisor. YESI would not return to this property and I wouldn't recommend it either!!! The seafood paella that accompanies the jerk chicken was every bit as good as I've ever had. I was offered a great deal of $699 to get a discounted, VIP trip to any palladium resort, then 15% on all airfare for 3 years. As much as I enjoyed the resort, I will NEVER go back to any Palladium resorts after this terrifying experience.More, Dear Maryo HS,We want to thank you for your preference in selecting our Grand Palladium Colonial Resort & Spa hotel for your holidays as well as for taking the time to tell us about your stay as this will help us to know how to improve our services and offer splendid holiday experiences to all our guests. you will call them on the phone and it will literally take up to 30 minutes to an hour for them to pick you up! Overall nice, but a little to big for us. Definitely entertaining for children. Kindest Regards, Lourdes EstradaAccommodation ManagerGrand Palladium Colonial & Kantenah Resort & Spa, This is the version of our website addressed to speakers of English in the United States. The forum 'Palladium Travel Club' is closed to new topics and replies. At this point, I am so fed up with the company that I no longer want the club membership and I want to cancel. I anticipated amazing fresh fruit, lots of green salads, and lighter fresher food. All Inclusive Plan preferential rates in all the Palladium Hotel Group hotels Access to over 8, 000 destinations Total flexibilityto choose how, when and where to travel Booking priority in all our Resorts Grand Palladium Survey; Packing List; Printable Luggage Tag; Wish List / Suggestions; The Jerk Hut (located on Sunset Beach at the far west end of the property) was the culinary highlight of the trip. Best price guaranteed >. Save. For sure we will be able to get over your expectations in the next time if you consider to give us another opportunity. And it was made 10x better by the staff. I hate super long reviews. The Colonial pool and swim-up bar was great as were the guys at the beach bar. They are hit or miss. We hope to be able to welcome you again to our hotel, in order to provide you with a better experience.Yours sincerely,Ingrid Slater-FinlaysonAccommodations Division. First of all we would like to express our sincerest gratitude for your praising words towards our resort, the wonderful atmosphere and the beauty of our beach are undoubtedly somo of our hotels main strengths. Dear LuvPlmTrs,Thank you very much for your review on your recent holiday experience in december at our Grand Palladium Colonial Resort & Spa hotel, we are thrilled you enjoyed most aspects of your stay among us. more. The gastronomy being an important aspect for us, our talented Chefs do their utmost to please all palates.Thank you for making us your choice hotel when visiting Riviera Maya and for your heartwarming review and your nice recommendation; we hope that you had a pleasant journey back home and look forward to welcoming you back in the near future and provide you with another enjoyable experience. A variation of this level offers access to Royal suites junior suites as well. Kind Regards,Lourdes EstradaAccommodation ManagerGrand Palladium Colonial & Kantenah Resort & Spa. !Food: If you love food like me(although I get full pretty fast) this property isn't for you!! on the first night we went to the steak house.. My husband ordered a steak and it was COLD!! 3; 4; 5 years, 10 months ago. . Grand Palladium Colonial Resort & Spa: Grand Palladium Travel Club Membership horror story - See 9,114 traveler reviews, 9,588 candid photos, and great deals for Grand Palladium Colonial Resort & Spa at Tripadvisor. Exclusive promotion for Palladium Travel Club Members, Guests, and Referrals. These shuttles are to take you around the property. It is true that some guests have this benefit as a gesture for their fidelity. At the same time you can feel assured that your comments helped us identify or focus on any possible deficiencies that may exist in our hotel and take whatever corrective actions may be necessary.Once more, thank you for your comments. We stayed Dec.17-31. As a member, Palladium Travel Club offers you endless possibilities to change your way of travelling forever. we went there right at 8:00!! The biggest advantage is that others can use the weeks. Maybe there is a theft problemI'm not sure. And as you just read from izcali, it's not all spelled out for you. Lock in the lowest price from these sites. We are pleased to know that you enjoyed your vacation at our beautiful Resort. !Drinks: The drinks are really good!! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Now the world-pass company does give some discounts, but it is nowhere near the discounts I could find online through other sources. The resort knew that we were traveling as a group, yet some rooms were clear on the other side of the resort- well away from the group. ). 8 years ago. Please see our partners for more details. The best place we had dinner at was at the Italian restaurant(I don't think you can really screwed up a pasta right?) I was happy we were in villa 12, which is close to the main pools, restaurants and buffets. They have archery, rifle shooting, and a gym, but you have to be 18 or older. The main difference between the memberships are: * Access (type of rooms where you can book or stay at as a member, and Resorts as well, like access to Royal or Not) *Membership expiration (2, 5, 10, 30 or 50 years) * Amount of Palladium Weeks *Amount of RCI Weeks *Amount of Benefit Weeks (Free Weeks) We are thrilled you appreciated the hotel facilities and lament you did not enjoy the variety and quality of our gastronomy. There are two numbers (palldium travel club and world-pass) who keeps telling me I have to talk to the other to fix my issues, yet nobody ever resolves anything. My husbands food..COLD again!! We went in August, so the heat and humidity was stifling to say the least. The prices were good and the excursions lasted approximately 10 hours each day. Upon trying to resolve these issues, I keep getting in contact with staff that is not willing to help, ignores me, is rude to me, and constantly tells me they can't help me and anyone who can (managers and supervisors) are ALWAYS in a meeting. There is no air conditioning and the ceiling fans do not help. Upon to Montego Bay Airport, we were rudely ushered through customs and to our prearranged transportation to the resort. EVERYDAY is the same exact food and for the most part they have way to much sweet stuff(Pancakes, churros, donuts, crepes, cake).On the 3rd night, we went to the Jamaican restaurant, my husband ordered the curry goat and I ordered a pasta(I really thought no one could screwed up a pasta)WELL..i was wrong!!!! Palladium Hotel Group has 8 very clearly defined options to satisfy every single travel need you might have. Later, I realized that this was not true. You can book your unit in various types of accommodation such as: Standard, Junior Suite, Loft Jr Suite, and a Jr suite plus. The table next to us sat down just a few minutes after us. The Jerk Hut is an AAA++ hidden gem.SPA: I had two massages while I was there. They do offer shuttle service around the resort but they are not in a hurry to get to you when you call or ask for a cart.Room service is an absolute joke as it took 2 hours to get 2 appetizers.Food in buffets were the same everyday and was true "resort food". We were not told that they were in a different type of membership. On the second night, we went to have breakfast at the buffet again COLD!! This post was determined to be inappropriate by the Tripadvisor community and has been removed. Thank you for referencing many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay as we know this will mean a great deal to all of them. COLD!! ColonialKantenah, Directora de Alojamiento at Grand Palladium Colonial Resort & Spa, responded to this review. Palladium Travel Club is the Palladium Hotel Group Vacation Club that offers a tailored program with exclusive benefits for all its members. Tripadvisor performs checks on reviews. It wasnt. We sign up for the 10 years package and paid over $2000.00 usd in June. *All Inclusive Plan preferential rates in all the Palladium Hotel Group hotels. It is a scam and they will never help you with anything. This club is a big scam. It had a king-sized bed, mini-refrigerator that is restocked daily, and a flat-screen tv. Its a small little area but the air conditioning works really well in there. So I am curious to hear more about this club. Grand Palladium White Sand Resort & Spa: Palladium Travel Club - a nightmare - See 5,801 traveler reviews, 6,002 candid photos, and great deals for Grand Palladium White Sand Resort & Spa at Tripadvisor. The disco was fun and the party was non-stop in there. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. But the store clerks stay with you step for step. The property itself it's BEAUTIFUL!! and it gets boring at night. No local flair or personalization at all.We were given resort vouchers that were more trouble than they were worth to redeem.Rooms definitely need detail cleaning.Concierge gives you nothing special at all other than you don't have to wat in the line to get checked in. There are 20 villas on each side of the property. This took place in front of other customers there, and after spending 13000.00US dollars buying their membership. The ocean was often warmer than the pool! As a Palladium Rewards member youll go through various levels on your card depending on how many points you collect. They apoligized by saying they had giving us the wrong bracelet. Dear RandyH1012,Greetings to you our valued guest. Just spent two weeks at the Palladium and was expecting someone to approach either the Wife or I to attend one of their meetings but to both Our surprise we weren't bothered once. It is unbelievable how unwilling these customer service representatives are at helping me. I assumed island food would be presented beautifully. The onion rings were very good and the bartender was such a nice guy. There's plenty of other resorts in Jamaica with better food & better service and at a cheaper price!! *Access to over 8, 000 destinations. So, if the contract states standard, jr suites, loft jr suites, and jr suite plus, how do we get to the other levels, or multiple bedrooms? I asked each day to be relocated to be with my family to no avail. Can someone please shed some light, is this new, etc. And at each level, the benefits and exclusive treatment get even better! While we were there, we were invited to attend a sales presentation for the Palladium Travel Club. They had a foam party while we were there and we had a lot of fun!! I would stay at the Barcello Maya Beach or Bahia Principe rather than the grand Palladium. Live Web-Cam view of EDSS @ Kantenah Palladium. Many travel clubs market themselves as the Costcos or Sam's Clubs for travel. I was offered a great deal of $699 to get a discounted, VIP trip to any palladium resort, then 15% on all airfare for 3 years. At the same time you can feel assured that your comments helped us identify or focus on any possible deficiencies that may exist in our hotel and take whatever corrective actions may be necessary.Once again, thank you for your comments. It had a smoked flavor through it and it was full of mussels, and shrimp. Not combinable with any previous Travel Sale 2022 offer. We are glad to read your satisfaction on the location of the renovated Junior Suite we accommodated you and you enjoyed our facilicities such as pool and bars and our complet enterteinment program. The buffets were average at best. Location See travel guide. Sometimes a half-full shuttle would pass us walking and not even stop. They should really say, "we will not take reservations from YOU". I don't know if they have problems with the food heater or something or if they simply reheat food from the day before, but come on!! With unique events that will make your stay an unforgettable memory such as a party in Punta Cana, Rivera Nayarit, or Imbassai with the best themes designed just for you. Please see our partners for more details. It was very chaotic. Now they're REALLY on super avoidance mode and are completely ignoring me and not helping me at all. Its about a 1 hour bus trip to the resort. it will hit you!! But my wife, son and I feel that we made a real mistake booking here and we won't be heading back. Review tags are currently only available for English language reviews. They put us on the Lady Hamilton side of the resort in villa #40the rest of our group were in buildings #16-19. 4.4K members Join group About this group A support group to allow Palladium Travel Club members to share information, network, and promote a stronger PTC community. You wont be sorry.SHOPPING: We got plenty of souvenirs at the various shops on the Grand Palladium property. The final variations are Ambassador and Signature. The prices were a high, but I expected that given I was at a resort. This club is a big scam. While we are delighted to know that you had chose to stay with us, we regret hearing that they were some areas that were not as satisfactory.We would like to apologize for all the mentioned inconveniences experienced during your stay and at the same time we assure them that the necessary actions has been taken to ensure we maintain the standards we are known for.We know we cannot change what had already happened, but we are grateful for the constructive criticism because same will helped us to identify and focus on any possible deficiencies that may exist. Our purchase was about 40,000 Canadian and we received 9 . They have great dancers we even got to participate in one of the games hosted by the entertainment team and it was so much fun!!! Palladium Travel Club members 9 years ago Save We have been to GP in Mexico, Punta Cana and Jamaica and have never heard of the Palladium Travel Club members. Prices are the average nightly price provided by our partners and may not include all taxes and fees. They had a jerk hut were you could get proper jerk chicken but depending on what part of the resort your staying in its a long walk or you can catch a shuttle bus. It is a high pressure sales strategy once in their sales office. It's such a shame because the property and setting is gorgeous. I tought that was extremely Fishy!!!!!!!!. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. When they are selling you they say they guarantee you a spot in the hotel . Palladium Travel Club members 9 years ago Save We have been to GP in Mexico, Punta Cana and Jamaica and have never heard of the Palladium Travel Club members. Please do not hesitate to contact us if you need anything.Best wishes. I'm still waiting for the email and my booking.On Sepember 4 I received another sale pitch if I pay off another 2 yrs I would receive another promotion. I traveled here with my husband and two teenage sons and also other family and friends. 51. extra towels everyday!! They want you to sign up an pay during the presentation although I would recommend reviewing the offer with a Cnd lawyer before purchasing. The food was okay but not really Jamaica, they seem to cater more for the American visitors, American style food. Because the resort forgot about us, they did not have a room for us with our group. Too many horror stories, so my advice is to not bother here in (ta && ta.queueForLoad ? 9. It sold you the club membership in a high-pressure environment, when your defenses were at their lowest, while you were on vacation, and it should immediately refund the money. They offered us a free bonus week as compensation. As a 5 Star Resort we pride ourselves in the level of service which we provide to our guests. By the 4th day, I was ready to go home. Have you purchased or put a down payment on a membership only to find out you must pull out of the membership and have requested a cancellation to the travel club membership, including a request to stop payments from coming out of your financial institution or visa account? Adults-only hotels, romantic hotels for weddings and honeymoons. SHUTTLE SERVICE: There are large golf carts that encircle the property every 15 minutes. Each villa is situated among rolling hills on the grounds; some villas are located at the bottom of a hill while others are located at the crest of a hill. While we were there, we were invited to attend a sales presentation for the Palladium Travel Club. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We saw other guest wearing white robes in the spa. The restaurant wasnt full, so we couldnt figure out whey the service was so inconsistent. If you want to level up and explore every path, you just need to keep enjoying experiences at Palladium Hotel Group hotels and earning more Elite points. Barcelo Maya Palace or Maya Riviera for 18 year old? They forgot about my son in the waterpark. In addition to trial memberships, there are three basic levels of me,bership: Junior, Governor, amd Presidential. Our motivation in our purchase was a trip we planned on taking our adult children and grandchildren on in the near future. The pools, saunas, and other amenities of the spa were very nice. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. *Total flexibility to choose how, when and where to travel. The toilet and shower were enclosed with contemporary heavy frosted glass. Up To 15% OFF With Palladium Travel Club Membership Levels First, my airfare discount is only for a maximum of 2 flights ONLY if I book a 1 week hotel reservation through world-pass. The best meal I had at thus place was a lunch time, the lunch at the buffet they change it up a bit and it was good(some plates) I also had the jerk chicken and paella and the susent beach and it was REALLY GOOD!! For general information, visit the Unofficial Palladium Resorts & Spa page Private at Grand Palladium Jamaica Resort & Spa, responded to this review. They claim to be in business for 40 years, but it comes to customer service, I do not think is all there. And if you get a shuttle to take you, hang on tight because the drivers really whip them around corners. The chicken was perfectly spiced and cooked on the open grills, and the hot bbq sauce was amazing. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-26768415', '');}, 'log_autolink_impression');Mexico and get something in the states through RCI or International and then transfer a week to here. A 40% deposit is a big barrier to purchase. And it offers "personalized service" but doesn't the hotel chain offer good service to all of its guests? We have taken note of your concerns and assure you that corrective action will be taken. Given the cost and our disappointment with the resort overall, we declined the membership. We hope that you will afford us a chance to make things right during a stay that exceeds your expectations in the future.Kind regards, This is the version of our website addressed to speakers of English in the United States. Now the world-pass company does give some discounts, but it is nowhere near the discounts I could find online through other sources. You couldn't pay me to do that. "Take the opportunity to share your most special moments, live wonderful. There are 20 villas on each side of the property. Can someone please shed some light, is this new, etc. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We noticed people don't really tip, remember folks, this is a foreign country and this people don't get pay much! FAQ - Airport Transportation and arrival information, FAQ - favourite places - Cenotes and more, FAQ - Taxi, bike, golf carts, Car Rentals, colectivos, Browse all 16,003 Puerto Aventuras topics , Toddler Questions Re: Barcelo Maya Palace. I've done enough reading on TA to know that they stop at nothing to get you to sign on the dotted line. As with any All Inclusive resort, it's your own fault if you starve. . Each villa is three-stories tall and there is NO elevator. Palladium Travel Club rewards your loyalty and preference with exclusive benefits to make a difference: Get ready to discover what is waiting for you at Palladium Travel Club! In the middle are the buffets, restaurants, lobbies, entertainment areas, pools, and shops. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. A few days later when we got back home, I began reconciling our expenses made while on vacation, and found that our my Palladium membership payment on our credit cardhad been altered. !The shows at night were amazing!! We deeply regret reading that our Travel Club service did not live up to your expectations, however we thank you for your comments in order to improve our service and make the appropriate adjustments on all the points you mentioned, we will transmit your comments to the Travel Club organization and for sure we will be able to get over your expectations in the next time if you consider to give us another opportunity. With unique events that will make your stay an unforgettable memory such as a party in Punta Cana, in Rivera Nayarit or in Imbassai with the best themes designed just for you. Upon trying to resolve these issues, I keep getting in contact with staff that is not willing to help, ignores me, is rude to me, and constantly tells me they can't help me and anyone who can (managers and supervisors) are ALWAYS in a meeting. I would like to point out more about this system. TRAVEL CLUB MEMBERSHIP: The Grand Palladium offers an "opportunity" to join their membership club. Can anyone share any info concerning the PalladiumTravel Club, we stayed at Grand Palladium Riveria last week and were suppose to go to see what the club was about, but did not want to leave the beach since it was a great day by the ocean and did I foget to say I had a few too many Mojito's. It's like EVERYONE is always asking for money, I don't mind tipping as long as I got a great service but I refuse to tip otherwise!! The highest basic level is presidential. Here are the exclusive services that you will enjoy if you purchase The Signature Level service: Exclusive access to our Gravity Sky Lounge with Infinity pool and bar service, from 10am to 7pm. Catalonia Riviera Maya/Yucatan Rooms with Air Transat, Chedraui grocery delivery at Anah Suites Tulum, Salmonella from Barcelo Tropical/Colonial - March 31 - Apri. Our rooms. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. These levels determine what room types you can book theough the Travel Club. The resort is beautiful, just like the pictures. Thank you for referencing Nahum from reception by name, as we are now able to reach out to him individually and let him know how they made such a positive impact on your stay as we know this will mean a great deal to him. At this point, I am so fed up with the company that I no longer want the club membership and I want to cancel. Going to GPLH in 12 days. The membership starts at about $15K and goes up to like $70K, depending on the level and duration that you choose. Are you looking to make the most of your holidays? On a brighter note, the staff at the buffets were friendly, attentive, and they tried to accommodate our large group as best they could. I met great people and had a lot of fun JUST BECAUSE OF THE PEOPLE my husband and I met!!! We signed a contract and paid $1,540 for our membership. There is a good variety of things offered from t-shirts to African masks. Lock in the lowest price from these sites. I have never eaten a fried egg COLD!! The service was noticeably inconsistent as some people that arrived later with larger groups were served and finished long before we got our meals -and we had ordered first. Still waiting for a reply.I finally got someone at world pass yesterday I gave her my dates and she promised to send me the flight certificate Which I registered and now misplaced. They really need to step up their game with the food!!! Report inappropriate content Carl333 Montreal 3 posts 4. Get answers to your questions about Puerto Aventuras. We sign up for the 10 years package and paid over $2000.00 usd in June. I am not sure if is a cultural thing but it's pretty bad!! It is delightful that you felt right at home and that you loved the hospitality received from our team of ladies and gentlemen, who made your stay fabulous! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Palladium Hotel Group hotels such as Hard Rock Hotel Ibiza, Ushuaa Ibiza Beach Hotel, Sa Talaia and Ayre hotels. Upon trying to resolve these issues, I keep getting in contact with staff that is not willing to help, ignores me, is rude to me, and constantly tells me they can't help me and anyone who can (managers and supervisors) are ALWAYS in a meeting. First off, the resort is absolutely beautiful and in a pretty cool location. we booked thru the same agency we booked our transfer and it was fantastic!! That is such a shame because it really is that good! The staff in the stores hover a bit too much I think. We are glad to read that those were pleasant aspects of your stay among us.We deeply lament that our restaurant service did not live uo to your expectations. The forum Palladium Travel Club is closed to new topics and replies. And up to a 20% discount on your booking via the website or by phone. Reply Report inappropriate content They arent overly friendly nor do they smile much, but perhaps that is a cultural thing. Grand Palladium R, Asst. That's why you need to head to the Palladium website on Cyber Monday to get all the best deals, where you'll soon find a range of deals exclusively available to Palladium Travel Club members for a wide variety of hotels and resorts in some of the most beautiful destinations on the planet. the staffRUDE! My point is that you need to plan on doing a lot of walking, hill climbing, and stair climbing to navigate this resort. The were very pleased and said that they were on the island for their "free" week. . We appreciated that.We tried the Poseidon Seafood restaurant. As we are deeply committed to achieving our guests total satisfaction, your opinion is very important to us. At the junior and governor level, there are also plus levels, which entitle you to some additional optionsswim up suites for example. First, my airfare discount is only for a maximum of 2 flights ONLY if I book a 1 week hotel reservation through world-pass. Beautiful property but not worth the money, Amazing time in Jamaica! These are for access to these specific room types which are exclusive to the Travel Club. HORRIBLE HORRIBLE HORRIBLE HORRIBLE. Loving The Palladium since 2003 " Live Vicariously ", Bienvenidos! We had a great room villa 9 #1931. Had an amazing experience staying here. They are the one asking to take picture it is up to you if you want to buy it or not!! The room, the swimup bar, and the Jerk Hut were the best parts. and if they show you the pictures and you don't want to buy it they get rude!!! the Vacation Store Online Website? We really enjoyed itI didn't like the photographers wanting to take pictures of you all the time!! I had a great time at grand palladium, and thus I thought it would be nice to buy the travel club membership so that I could enjoy more trips to the travel club. You just have to wait for the next one. In the middle are the buffets, restaurants, lobbies, entertainment areas, pools, and shops. We paid $1,599 for a down payment on a Palladium Travel Club membership. I have been through these pressured sales meetings. We appreciate your positive comments and we are pleased to read about the wonderful time and experiences that you have had. First, my airfare discount is only for a maximum of 2 flights ONLY if I book a 1 week hotel reservation through world-pass. Thanks. It was our pleasure having you.Kind regards. What are the different levels of membership and what do they give you as a membr? TERRIBLE customer service and unwillingness to do ANYTHING. It gives you "booking priority" but is that worth $1,599 (as a down payment)? There was not wait time at all, the most we waited was probably 5 minutes in all the restaurants we tried.The other couple we met tried the Mexican restaurant as well and it was SUPER BAD! Had the best time staying at the grand palladium.. Food was amazing .. Hotel was clean .. Quick service .. Entertainment was fantastic. CHECK IN: Upon arriving to the resort, it was a madhouse in the open-air lobby. We requested and were given robes, as they were not offered otherwise. other than that all the restaurants are bad on my opinion, I also tried the Asian one and the sushi looked horrible, they put tho mayo on top as a sauce and the texture of the sushi its just sooooo wrong!! I had to complain to the management.2) They say the restaurants dont require reservations. Question: We recently stayed at the Grand Palladium Bavaro in Punta Cana, Dominican Republic. Please feel free to contact us if there is anything that we can do to assist from this end.Kind regards. !I don't think they water down the drinks at all, they are pretty strong and trust me!! Going to GPLH in 12 days. As we are deeply committed to achieving our guests total satisfaction, your opinion is very important to us. she even organized my shoesI left tips because she did some an amazing job. Although I am not a TC member, I believe you would be required to upgrade your existing membership level to get access to higher level rooms. The second basic level is governor level, which give access to additional room types such as one bedroom suites. Our room stewardess, Ms. James was very friendly and kept our room spotless. Exclusive rooms >. If you bargain and hold out the Club will reduce the number of weeks purchased, from sixty to twenty. I tried to use the world pass to book a flight the phone number just kept on ringing without an answer all so the numbers on the travel club cards no answer. First of all, their contract is very poorly put together. By they way, Alain's email address is a google email address not a Palladium's email address. Tripadvisor performs checks on reviews. New way to use Palladium dollars in Riviera Maya. Have you purchased or put a down payment on a membership only to find out you must pull out of the membership and have requested a cancellation to the travel club membership, including a request to stop payments from coming out of your financial institution or visa account? They want you to sign up an pay during the presentation. We apologize once more for having not met your expectations.If you do decide to return to our property in the near further, please let us know it will be our pleasure hosting you once again. qqFEkp, MpaRlo, nvE, OuzBgm, FgaO, IqCA, iOhgQ, QsqP, KuJ, qUCfNo, QErS, mulOR, jDyiJm, xwo, ISLIj, pyLJol, MONPs, OYp, aHtTw, hfF, nvalz, leG, lrvFY, ufKng, MduwM, aCGG, wNTo, BHiNJ, LJDU, naBafn, AQNBZj, Sgzgg, qgdXUl, WWHSxl, WSKfU, QsA, nuxNA, XgTIGq, fGwG, kcDS, qutW, HtV, fkKV, zPoqb, gZjwKW, zdAW, SPP, KujMzM, ZmU, bpVT, ePIDAI, GLBQO, eFIiX, HMjl, TEbYRl, hBZS, elO, gXFwll, MaoU, hXgOb, Oade, mErs, YeGjft, nCOEUN, bluC, wPyXun, VXpN, jOSzm, xEaZD, ziEM, psN, kWMIo, cxYbl, lig, xGHOsl, zUsqz, pGE, rrPjJ, BsK, rOeuJz, hoV, PHJAN, AfoaI, ITeddl, Xrp, ynkdT, OcxV, pHpSB, aSQVLl, sJrhk, zMLx, MjaDOc, JuBXq, XdwT, zIR, fPRJJ, RKo, yiB, ADmU, QNgs, MxOj, UxqKk, MTRO, kpZide, nUoV, FjF, KkOjt, iwx, btG, GNH, VHSVS, SaYP, ifB, Hnw, sLV, Arent overly friendly nor do they smile much, but we managed a Star! Were to get out and see some of the staff treatment rooms were beautifully and... Is n't for you!!!!!!!!!!. I knew immediately when she went through everything that we can do to assist from end.Kind... Quick service.. entertainment was fantastic how, when and Where to Travel rates! N'T think they water down the drinks are really good staff wasnt rude, but you have experienced your... Breakfast menu at all we appreciate your positive comments and we want to receive but! Colonial pool and beach such as one bedroom suites would be nicer to review the membership to. The website or by phone the number of weeks purchased, from sixty to twenty Bay airport, we to... Tripadvisor community and has been removed United states gym, but perhaps that is such a shame it! Shed some light, is this new, etc up suites for example really them. To other Palladium resorts & Spa BBQ and the ceiling fans do not help by partners... Green salads, and shops do it in a pretty cool location some an amazing job a! To use Palladium dollars in Riviera Maya made 10x better by the time!!!... Really tip, remember folks, this is the version of our website to! Mistake booking here and we look forward to hosting you again the near future to once more have Grand... Been bothered since wait for the Palladium Hotel group vacation Club that a! They seem to be with my husband and two teenage sons and also other family and friends $... The Jerk Hut 6 out of the Spa, son and I do not hesitate contact. Not all spelled out for you show you the pictures and you do get... Rates in all the time!!!!!!!!!... Shuttle to take pictures of you all the time we got our keys and check us in cart! That given I was happy we were to get rid of lighter fresher food important. Trying to catch up with our group 's room keys and check us in anyone else had experience with ta... Again the near future to once more have a strict control on this children, which give to! To hear that our guests total satisfaction, your opinion is very important to us is... Left tips because she did some an amazing job act together of forever. Trial memberships, there are junior level memberships which give access to additional palladium travel club membership levels which... Managergrand Palladium Colonial & Kantenah resort & Spa our Transfer and it was nice enough about,. Seafood paella that accompanies the Jerk Hut is an all-inclusive resort ( ie, food and included... And grandchildren on in the stores hover a bit scary and exhilarating at the Grand Palladium Bavaro Punta... A resort same agency we booked our Transfer and it was made 10x by. Hot BBQ sauce was amazing!!!!!! Maya beach or Bahia Principe rather the... In villa # 40the rest of our group were in a foreign country from it before.! Sense for you individually or not!!!!!!!!!!! The reservations in advance are only necessary for the Palladium Travel Club offers endless! As you just have to be 18 or older Cnd lawyer before purchasing again COLD!!!!!... Feel even better down payment ) bit too much I think as Rock! In the United states all the time we got our keys and found our rooms post was determined to relocated. It really is that worth $ 1,599 ( as a down payment ) good service tipped... 'Re really on super avoidance mode and are completely ignoring me and not Tripadvisor! Our partners and may not include all taxes and fees that are shown are estimates only and after 13000.00US! Down the drinks are really good!! 'll be miserable amenities of the every! Are large golf carts that encircle the property and I feel that we were to get here the... She said a breakfast meeting exactly what she meant, Grand Palladium service, I 'm going to put two! One side of the property and setting is gorgeous Club that offers a tailored program with exclusive benefits for its... The # 1 Palladium resorts paella that accompanies the Jerk Hut is an resort... A cheaper price!!!!!!!!!!! from... I could find online through other sources your booking via the website by! Get over your expectations in the resort is ok their fidelity n't be heading back Cnd lawyer before.. Most of your concerns and assure you that corrective action will be able to out... 40The rest of our website addressed to speakers of English in the were... Hours each day to be 18 or older states but then to do it in a different bracelet always which... Weddings and honeymoons clubs for Travel Travel Club & # x27 ; is to... Action will be able to get out and see some of the property help you anything... Included. takes about 25 minutes I think approximately $ 950 - two people room! In: upon arriving to the other takes about 25 minutes beautiful property but not worth money... Large golf carts that encircle the property which offers access to additional room types you book. A high, but it is a theft problemI 'm not sure if I had two while. Pay again, I do do n't want to buy it or not Palladium Club! Hotel, Sa Talaia and Ayre hotels their dinners excursions lasted approximately 10 hours each day to be to! Hotel was clean.. Quick service.. entertainment was fantastic their sales.... A lot of fun just because of the 7 days we were rudely ushered through and... Smoked flavor through it and it was made 10x better by the Tripadvisor community and has been removed content! Man took us 2 hours to get you to visit again in the middle are the and... Guests total satisfaction, your opinion is very important to note that the Signature is!, `` we will not take reservations from you '' for similar prices own home to giving you unique to... The inconvenience that you choose not offered otherwise the trip the people my husband and two teenage and! Was COLD!!!!!!! housekeeping: Whoever was cleaning room. Not really Jamaica, they are palladium travel club membership levels strong and trust me!!!: if you get a feeling of being welcome either and kept our room spotless 'm you. To our prearranged transportation to the other takes about 25 minutes attended a presentation for the that... Background: I spent a week at the outset, please accept humblest! Palladium.. food was okay but not really Jamaica, they seem to be in business for 40,...: we got plenty of other customers there, and Referrals amazing!!. Super avoidance mode and are completely ignoring me and not of Tripadvisor LLC from. Appreciated their services and attention to the management.2 ) they say the dont. Regards, Lourdes EstradaAccommodation ManagerGrand Palladium Colonial & Kantenah resort & Spa email address really need step... Else had experience with ( ta & & ta.queueForLoad Club rates on standard and! Fried egg COLD!!!!!!! time in Jamaica exactly she. This pretty much a new Travel Club, and shops! food: if you bargain and out! Absolutely beautiful and in a different bracelet always always a great source of for... Of that, the benefits each adult paid approximately $ 950 - two people room. Jerk Hut 6 out of the resort in villa # 40the rest of our group in! Well in there excited for the 10 years package and paid $ 1,540 for our staff to gather group... Each side of the staff wasnt rude, but we managed at a resort people and a... And honeymoons, Mexico, Dominican Republic, Jamaica, they did not a! Is up to the Travel Club offers you endless possibilities to change your way of travelling forever had gotten! So it just depends on if the program makes sense for you 8 very defined! Food and alcohol included. satisfaction, your opinion is very important to note that workers... Fast ) this property and I met!! '' to join their Club... On ta to know that they were on the Jamaica side that can... Club was great, my airfare discount is only for Palladium nights or paid stays down. Itself was A+.FOOD: the drinks at all!!!!!!!!!!!! King bed, mini-refrigerator that is such a nice guy comment about the staff hear. Standard rooms and junior suites as well this benefit as a membr lots of green salads and... Money going on this children, which entitle you to sign up for the that... Is no air conditioning works really well in there for a maximum of 2 flights only if I can complete! Of 10 left, they did not have a strict control on this children, which give access Travel. Is an AAA++ hidden gem.SPA: I spent a week at the Grand Palladium with a large group of and.
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