the reserve at paradisus varadero

I get that the staff are over worked and deserve to be tipped. In 40 years of Travel, we have never felt so compelled to write a review. They had fully stocked bars with all the varieties. That never happened. The food was not good at all. We voiced our concerns and said we can live with most all of the short comings buy we don't drink rum. 234The Reserve Junior Suite 20The Reserve Junior Suite Garden Swim-Up 20The Reserve One Bedroom Master Suite 10The Reserve Two Bedroom Master Suite. Very well run operation. This resort (The Reserve Paradisus) was sold as something it is not though. lot's of rice, beans and what looked like road kill chicken. Dont assume credit cards are accepted anywhere. We were not alone in our upset. That must have really upset the cook. His response was to let him see what he can do. No. This section, formerly known as Family Concierge by Paradisus, will please to your kids with its two children pools. We recommend calling ahead to confirm details. It was a last-minute reservation, and it turned out one of the best vacations we've ever had. E-mail: jefe.ventas.pva@meliacuba.com Nearest airport Juan Gualberto Gmez, internacional , 34 Km Nearest hotels. Absolutely no beef anywhere on the resort. Traveling with kids and old parents is not an easy one to handel and make everyone happy. To start, yes I have been to Cuba before and know what to expect lol. The goods honestly the cheese was good lol. This is the version of our website addressed to speakers of English in United Kingdom. Everything in this resort could be described only in grandiose words, such as AMAZING, GREAT, PERFECT. Staff were friendly and attentive. We are beyond upset. What food & drink options are available at The Reserve at Paradisus Varadero? Pools: Good size and enough pools for everyone and all types of activities. I stayed in Royal Service at Paradisus VAradero in 2013. There is a big difference between regular and reserve. Reservations, transfers, etc, Discount (%) on massages at YHI-Spa (or outside of the Yhi Spa), Drinks service and refreshing wipes available on request, First pressing service free (two pieces per pax), Free late check-out guaranteed up until 14:00 hrs, Free late check-out until 4 PM (according to availability), In-room spa only for rooms with bathtub or whirlpool bath ($), Independent building with exclusive rooms, Personalised check-in/check-out at separate reception, Personalised welcome card with the guests name on arrival, Piscina swim up exclusiva en hoteles con swim up, Priority reservations at la carte restaurants, Towels for beach / Swimming pool in the room, The first to receive offers and promotions. THE RESERVE JUNIOR SUITE (54) These rooms in the exclusive The Reserve at Paradisus Los Cayos section afford lovely views of the hotel's gardens and swimming pools (levels 1 and 2). We are on our anniversary so I told our Concierge, Darcy, she "was" awesome. LOVED the resort, and definitely am coming back again. We enjoyed ourselves very much with support of our concierge team Lilly and Dennis. The Reserve at Paradisus Varadero is a family-friendly section of Paradisus Varadero, located directly on one of the area's finest beaches and at approximately 30 km from the airport. We also learned from vacationers at other Hotels in the area as we walked the beach, that none of them had the experience we had. Temperature of foods, colds were warm hots were cool. Royal Service at Paradisus Varadero 0 Km. Banks will give you the Cuban pesos Which nobody wants. Can anyone tell me more about the "Reserve"? Its elegant design goes hand in hand with live cooking shows. The beach is very clean, and the water is very blue. The bar in the main lobby is brutal. We chose to go at this hotel because they have baby club. A bottle of tequila and about 10 small airplane size Vodka bottles came to $160 American. The royal service always had a cart or 2 waiting on them but the rest of us had to catch one like a cab in New York if we were lucky. #3 of 22 Boat Tours & Water Sports in Varadero. Me and my family were for the first time in Cuba. The Reserve at Paradisus Varadero. The Reserve adds an extra layer of comfort to your vacation experience. The worst though some of the tiles were chipped or cracked leaving many people with cut toes. Hand hygiene was lacking, I saw alot of cross contamination. The rooms: Spacious and clean, but the sheets and pillows were not (stains and holes) also ants everywhere. The suites are spacious, impeccably clean and maintained. This is the version of our website addressed to speakers of English in the United States. The staff speaks multiple languages, including English, Spanish, and German. victorialM7961LZ. We spoke to a few other guests who also had ants in their rooms and multiple people had to change rooms due to lack of cleanliness and broken AC. We enjoyed very much our vacation. When the next person moved up, I said I was there first. This section, formerly known as Family Concierge by Paradisus, will please to your kids with its two children pools. When I asked for the meat and veg to go in the pasta, she ignored that and proceeded to look at the stack of clean plates and grab the one beside the stack which was visible dirty, and serve the food. The Paradisus Varadero Hotel is located directly on the beach of Varadero, within walking distance of an ecological reserve. Located on the 2nd and 3rd floors of the bungalows, you can rejoice in the views of the gardens surrounding the pool and the sophisticated Suites measuring 57.87 m. Top room amenities include a minibar, a flat screen TV, and an additional bathroom. I take you advice then . When the next person moved up, I said I was there first. Book your restaurant in advance for any day of the week and enjoy the exquisite flavour of our food. There weren't any featured drinks or suggestions to guests. Enjoyed the reserve buffet as there were less people and staff more attentive. Features, facilities and services for THE RESERVE JUNIOR SUITE room. Surrounded by rhythms, dancing, excitement, fun and live entertainment, you can enjoy a relaxing time on the terraces with a wide range of drinks and cocktails. Bring lots of Canadian dollars because thats what they want. No milk or cream. The goods honestly the cheese was good lol. Paradisus Junior Suite 72 Paradisus Junior Suite Sea View 12 Family Junior Suite Ocean View 234 The Reserve Junior Suite 20 The Reserve Junior Suite Garden Swim-Up 20 The Reserve One Bedroom Master Suite 10 The . Yes, laundry service and a clothes dryer are offered to guests. Personalised welcome and stay, extra services in your room, early check-in and late check-out, and much, much more. The food the FOOD, my goodness, we had to remind ourselves that we were in Cuba, because nothing resembled Cuba - delicious, plentiful food, with great variety. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Before or after dinner, a glass of wine or a delicious Mojito will never go amiss. A bottle of tequila and about 10 small airplane size Vodka bottles came to $160 American. Kamila is a real treasure to the resort. Pool bar at the reserve pool was not in use by no other than the staff choice it seemed. There wasn't any bacon, potatoes. I was upset when I started writing this so I told the front desk what happened. Many drivers, driving around workers or talking, asking for a ride seemed to be an inconvenience (even if you tip each ride). They don't change the bedding only remake your bed daily. Luckily The Reserve pool was not green. Dont assume credit cards are accepted anywhere. Tripadvisor performs checks on reviews. To start, yes I have been to Cuba before and know what to expect lol. We ordered Vodka only to find out they didn't have any. They claim their have been out for months and in fact, there was, none on the island. Many other guests were up in arms. We returned from our Vacation on March 31st and with repeated messages to both him and the General Manager, we have heard nothing. The Reserve at Paradisus Varadero 0 Km. Canadians are their number one clientele, how could they be so stupid? Constantly running of specfic juices, alcohol, and ice at times. What are some of the property amenities at The Reserve at Paradisus Varadero? The food the FOOD, my goodness, we had to remind ourselves that we were in Cuba, because nothing resembled Cuba - delicious, plentiful food, with great variety. In the first place, the prices were absolutely outrageous. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Here you can luxuriate in fully revitalising experiences in a multigenerational environment with differentiated areas for adults, groups and families. Just back from the reserve. We voiced our concerns and said we can live with most all of the short comings buy we don't drink rum. With the cocktail shakers always in use, you can rejoice in a symphony of colours, aromas, nectars and flavours. So, we asked for the Manager (Javier). Can anyone tell me more about the "Reserve"? For adults only. Private spaces, incredible rooms, Concierge services and VIP attention during your entire stay. They don't change the bedding only remake your bed daily. Chris, Hotels near The Reserve at Paradisus Varadero, Cuba Adults Only and Adult Friendly Resorts, Hotels near Tour Reynaldo in Kuba Day Tours. Meli proprietary information. French fries or really anything enjoyable. Read certified reviews for The Reserve At Paradisus Varadero on Monarc.ca. Reviewed September 19, 2022 . Booking the THE RESERVE JUNIOR SUITE room at Paradisus Varadero Resort & Spa. At times bars were out of certain things. Taking . After I paid and stepped outside, the Manager said he only had $40 but would get the the rest. What are some restaurants close to The Reserve at Paradisus Varadero? Cash is best. Are any cleaning services offered at The Reserve at Paradisus Varadero? We were quite shocked. Buzn. Ask Jorge_Pedroso about The Reserve at Paradisus Varadero. At the meat station the refrigerator was broken so they were storing raw meat on a counter on a plate and cooking when guests asked for some. Yes, free parking is available to guests. The Reserve at Paradisus Varadero: The reserve paradisus (2 out 5) - See 23 traveler reviews, 82 candid photos, and great deals for The Reserve at Paradisus Varadero at Tripadvisor. Opinin. Staff were all excellent. The peninsula curves slightly just beyond the Paradisus, and the Ocean Varadero El Patriarca is just next door. Services offered by Paradisus Varadero * Guests at The Reserve have access to all Paradisus Varadero services. The rooms measuring 113.2 m with views of the gardens and the pool are designed to please every member of your family. BUT very poorly maintained broken and just flat out ripped off ladders, mounts with bolts just left in place. lot's of rice, beans and what looked like road kill chicken. Staff were friendly and attentive. We spoke to a few other guests who also had ants in their rooms and multiple people had to change rooms due to lack of cleanliness and broken AC. The. We ordered Vodka only to find out they didn't have any. No, sorry, we are out. Choose our The Reserve rooms and suites, some with direct access to the pool, to discover the most intimate and elegant spaces, with personalised assistance from a designated Concierge and preferential services at our eco-resort. 1. Viajes Alertas Iniciar sesin. The best feature of this resort is the staff. Multiple times on multiple days the resort was without waters. The upgraded room is nice and proximity to kids pool and kids club (geared toward kids 3-7). That part of the hotel is new and caters to families so I'm sure it will be a great vacation and your kids will enjoy it. Covid has really hit the Cuba economy hard. Since we were upgraded to royal service, we had an almost private beach, sugar-white sand, comfortable depth for someone who swims well. BUT very poorly maintained broken and just flat out ripped off ladders, mounts with bolts just left in place. The Paradisus . Room tip: Como no reserves en el royal,estas perdido . The view was not a good view at all but offset with a semi private pool shared by the 2 buildings. Refreshing drinks and la carte light meals are served by the adult's and children's pools, so you won't miss a second of your wonderful time by the crystal-clear waters. Lastly, why would treat guests this way as they know how word travels. Have the ponds and fountains unmaintained or empty completely. Public washrooms: Were clean but toilets wouldn't flush and/or couldn't wash you hands (due to no water I assume), also if you got lucky there was toilet paper. Savour this innovative boutique hotel concept with your partner or family. Chris, Hotels near The Reserve at Paradisus Varadero, The Reserve at Paradisus Varadero Features, Hotels near Tour Reynaldo in Kuba Day Tours, Hotels near (HAV) Jose Marti Intl Airport. Official Website of Meli Hotels International CUBA 2001 - 2022. Guests can enjoy a swimup bar, free breakfast, and a poolside bar during their stay. I stayed in Royal Service at Paradisus VAradero in 2013. Accompanied by an excellent selection of wines, the Oriental and Japanese Teppanyaki-style cuisine served in the Japanese restaurant takes guests on a journey of the senses with Asian flavours that you'll never forget. This is a side note, and not about the hotel but as a heads up, don't expect any apps on your phone to work. At The Reserve you can enjoy an exceptional beach area in the amazing seaside resort of Varadero. Cleanliness, sanitation, and cross contamination a clear issue. The Reserve pool was without music from 11am to 3pm almost every day. What a DISASTER! If you have forgotten your password, please enter your email address to be sent a new password, REGISTRATION IS FREE AND ONLY PROVIDES ADVANTAGES, Due to the pandemic, we recommend you check the protocols and regulations issued by the Cuban Ministry of Tourism before starting your trip. There wasn't any bacon, potatoes. Is parking available at The Reserve at Paradisus Varadero? Oh and yes the food isn't good.but that's to be expected for Cuba. Our room was big and clean however there were ants everywhere in our room. Rated number 44 of 64 hotels in Varadero, Cuba by Canadian travellers. Claim your listing for free to respond to reviews, update your profile and much more. They said they would let customer service know, let's see where that goes, I will post a follow-up. What do you have? Does The Reserve at Paradisus Varadero have airport transportation? Food: The food was horrendous to be honest even for Cuba, I was given many excuses and reasons as to why but. . Nearby attractions include Varadero Beach (1.6 miles), Cueva de Ambrosio (0.7 miles), and Varahicacos Ecological Reserve (4.6 miles). Does The Reserve at Paradisus Varadero have airport transportation? Look at 22 photos of the property. Benefit from an exclusive and luxurious area within the resort through our attractive The Reserve at Paradisus Varadero service. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112615685', '');}, 'log_autolink_impression');Cuba and the beach is absolutely beautiful. Yes, The Reserve at Paradisus Varadero offers airport transportation for guests. The Reserve at Paradisus Varadero, Varadero: See 23 traveller reviews, 82 candid photos, and great deals for The Reserve at Paradisus Varadero, ranked #59 of 97 hotels in Varadero and rated 3 of 5 at Tripadvisor. As for all royal service guests, we had la carte every night. Click on the preview-image above to see the full-size version of this Property Map. Are any cleaning services offered at The Reserve at Paradisus Varadero? With an area of 57.87 m, they are glamorously decorated and designed to create a restful environment. Tripadvisor performs checks on reviews. Very well run operation. You can get around banking apps by going to the full site. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. What a DISASTER! She was very accommodating and resourceful, all our requests were served in no time. Hotel Reviews by Canadians for 10 years The day before we left, we caught up with the Manager (Javier) again and he now said he would transfer me the money if I provided all the necessary banking information which I did. We attended this Resort from March 24th-31st, 2022. The beach is very clean, and the water is very blue. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112617738', '');}, 'log_autolink_impression');Cuba.. There are more places to choose from in the, Frequently Asked Questions about The Reserve at Paradisus Varadero. J.& A Anderson, Resort was beautiful. They dont want their pecos because of the extreme inflation right now. and book online or with an advisor at 1-866-628-6241 She gave me a dirty lookthen made my food. That part of the hotel is new and caters to families so I'm sure it will be a great . A large family resort hotel in Varadero, this attractive low-key hotel is a good choice for those looking for a quieter experience in Varadero. Other than that, I would not recommend you go here, not a Cuban 5 star. The spa was good--expensive--but clean, relaxing and good. Due to the Covid-19 health crisis, our hotel operations have been adapted to guarantee safety for our customers and compliance with regulations. SECURE THE BEST PRICE ONLY BY BOOKING ON MELIA.COM, WE GUARANTEE BETTER DISCOUNTS THAN ANY OTHER WEBSITE. Our AC worked well but from talking to other guests it seems to depend room to room. It is bad when you want to tip someone for their service, but can't. The royal service always had a cart or 2 waiting on them but the rest of us had to catch one like a cab in New York if we were lucky. Our AC worked well but from talking to other guests it seems to depend room to room. We also feel Redtag should not endorse these Hotels with glowing ratings when they know this is not the case. There weren't any hand sanitizer stations on the resort. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. out cooking it, even though she had cooked it for the previous 2 people who were in front of me. We enjoyed very much our vacation. So, we asked for tequila. If you continue browsing we will assume that you are allowing their use. Yes, guests have access to an adult pool, fitness classes, and yoga classes during their stay. None. The Reserve At Paradisus Varadero is located directly on one of the area's finest beaches, approximately 30 km from the airport. The view was not a good view at all but offset with a semi private pool shared by the 2 buildings. I guarantee none of those guests will return and they will be sure to tell their friends. The Reserve at Paradisus Varadero is a family-friendly section of Paradisus Varadero, located directly on one of the area's finest beaches and at approximately 30 km from the airport. A varied range of bars located in the areas by the adult's and children's pools serve the finest soft drinks and spirits, as you're immersed in the water (wet bar), or relaxing in the sun with a good read on the terraces (dry bar). The. Had a large rain shower, everyone was walking with umbrellas, we didn't have one so we asked for 1, they said they will bring it to our room2 days ago. The girls were extremely professional and took care of our baby during our journey. I said I wanted ham in the sauce.so she spooned it on top with. I was thinking if this is a right option. Room types may vary. All rights reserved, Assistance in organising excursions and visits. out cooking it, even though she had cooked it for the previous 2 people who were in front of me. We returned from our Vacation on March 31st and with repeated messages to both him and the General Manager, we have heard nothing. Wifi across the reserve area (possibly both sides) was an upgrade from our trip 4 years ago. We asked for more water especially even tipped the gentleman supplying the water and beer to no avail. No lobster or fresh seafood. Surrounded by Caribbean flora and relaxing spots, the ground floor of the bungalows accommodates charming rooms with views and direct access to the pool. So, we asked for tequila. Saying there should already be one in your room. Multiple times on multiple days the resort was without waters. 9.116 opiniones. That never happened. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. I said I wanted ham in the sauce.so she spooned it on top with. 0.1 km from Paradisus Varadero Resort & Spa. Banking apps, eBay, or Facebook market place are all blocked here. Had a large rain shower, everyone was walking with umbrellas, we didn't have one so we asked for 1, they said they will bring it to our room2 days ago. Cuban rum and some times beer. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112610832', '');}, 'log_autolink_impression');Paradisus Varadero recently? 89 reviews. The range of delicacies of the international cuisine will captivate your taste buds, as you savour the delicious breakfasts, lunches and dinners offered by its unique cuisine. This resort (The Reserve Paradisus) was sold as something it is not though. - See 7,613 traveler reviews, 8,733 candid photos, and great deals for Paradisus Varadero Resort & Spa at Tripadvisor. Staff were all excellent. Benefit from an exclusive and luxurious area within the resort through our attractive The Reserve at Paradisus Varadero service. Conveniently located restaurants include Xanadu Restaurant, Restaurant La Arcada, and La Panchita. Food: The food was horrendous to be honest even for Cuba, I was given many excuses and reasons as to why but. Cleanliness, sanitation, and cross contamination a clear issue. The Reserve at Paradisus Varadero Features, South Highway, Punta Frances, Varadero 42200 Cuba. We chose to go at this hotel because they have baby club. Own or manage this property? I definitely recommend working with them first thing to set up your reservations, excursions, and ask any of your questions. As for all royal service guests, we had la carte every night. Yes, laundry service and a clothes dryer are offered to guests. See more questions & answers about this hotel from the Tripadvisor community. So, we asked for the Manager (Javier). Cuban rum and some times beer. My family all ended up with upset stomachs. The Reserve pool was without music from 11am to 3pm almost every day. Let me start off by saying this was our first and last time. The suites are spacious, impeccably clean and maintained. Royalton Hicacos Varadero Resort & Spa. I was at the pasta station, waiting in line, then as I was next, the cook helped someone else who cut in front of me. We had an incredible experience at this hotel. Travel Agents; Contact; Login +1 844 428 0385 . Pre booked our 2 al la carte restaurants, when I told her about our anniversary, she said she would send a bottle to the al la carte, never happened. Tripadvisor performs checks on reviews. Bring enough cash with you because I dont believe you can get it from their banks. The Reserve at Paradisus Varadero is a luxury boutique hotel for all ages, located on a gorgeous stretch of white sand beach. Guests can enjoy a swimup bar, free breakfast, and a poolside bar during their stay. We drink Vodka and Tequila. Relax on a large and quiet stretch of the beach at Paradisus Varadero Resort & Spa, with comfortable sunbeds, sunshades and hammocks. None. Paradisus Varadero Resort & Spa: Paradisus Varadero, Cuba in free fall - A MELIA property not worthy of the name. Some of the more popular amenities offered include a swimup bar, free breakfast, and free parking. So I put my plate down and walked out of the buffet. There is no reviews about the reserve and the main hotel is not a top ranking. What are some of the property amenities at The Reserve at Paradisus Varadero? At the bottom right of the full-size image, you may either print the map or close the window and return to this page. They claim their have been out for months and in fact, there was, none on the island. Beautifully kept and maintained grounds. Covid has really hit the Cuba economy hard. This is the version of our website addressed to speakers of English in the United States. Alternatively, you may use. Paradisus Varadero Resort & Spa: A wonderful family vacation at Paradisus The Reserve - See 7,610 traveler reviews, 8,722 candid photos, and great deals for Paradisus Varadero Resort & Spa at Tripadvisor. We highly recommend this hotel. My family and I just returned from a 7 night stay at The Reserve Paradisus Varadero. Which room amenities are available at The Reserve at Paradisus Varadero? Temperature of foods, colds were warm hots were cool. Tel: (53 45) 66 8700. THE RESERVE AT PARADISUS VARADERO. The Reserve at Paradisus Varadero Resort & Spa is an avant-garde service designed to allow you to enjoy private hotel areas and exclusive services during your stay. Many drivers, driving around workers or talking, asking for a ride seemed to be an inconvenience (even if you tip each ride). We drink Vodka and Tequila. And I really would have given this place the benefituntil what happened tonight. The hotel's staff was very polite, nice and very friendly. Ourselves and every other guest we encountered were beside themselves and simply left us speechless. The spa was good--expensive--but clean, relaxing and good. Algae growing on stools and walls, some pools shades of green. There weren't any hand sanitizer stations on the resort. We had a personal concierge Kamila, who was our guardian Angel and saving grace. Payments made by partners impact the order of prices displayed. Toilets did not flush, if we couldn't wash our hands how were staff washing theirs and washing dishes correctly? LOVED the resort, and definitely am coming back again. The kids pool is so rusted they have a pool noddle badly zip-tied around the sharp parts. The hotel's staff was very polite, nice and very friendly. This section within the Paradisus Varadero complex offers exclusive facilities and personalized service and is the perfect place to enjoy a relaxing family vacation. Our Concierge can help you with preferential reservations for our resort services, services delivered directly to your room or help making all the arrangements for your stay in Varadero. U.S. Travel Licensing Restrictions Apply for Travel to Cuba. We ended spending another $200 American ourselves for the balance of the week. We dined in 4 of them, and were delighted to see world-class service, great food quality and presentation. The dirt on the plate was still visible, so I knocked a piece off, she just shrugged at me. Autopista Sur, Playa Francs, Varadero . One thing is to feel you are really getting screwed over and the other is when they offer to make it right and in turn, bend you over again, that is just disgusting. We have been 9 times to Cuba and never experienced this shortage. Treat yourself to all the intimacy and privacy you deserve in this dreamy space with a separate beach and pool area, spectacular sea views and a relaxing whirlpool bathtub. You can stand there waiting to be served for 10+ minutes, locals were served 1st. 23 reviews. Our room was big and clean however there were ants everywhere in our room. Supplies were rationed to 1 - 1500ml bottle of water, 2 coffees, 2 cans of beer, and 1 roll of toilet paper per day for each room. Ir al contenido principal. With its villas, luxury amenities, private swimming pools and views of tropical . See more questions & answers about this hotel from the Tripadvisor community. Hotel's Contact Information. We use cookies to offer you a better browsing experience. Downtown is a 15-minute (about 20 CUC) taxi ride away, or guests can pay 5 CUC for a day . Rooms at the hotel Paradisus Varadero Resort & Spa. Address and contact details Autopista Sur Km 15, Playa Francs, Varadero, Matanzas, Cuba. I am planning to go there with my two kids, how are the foods, beach, pools, rooms, any iguana? Enjoy the pleasure of having your own lounge, as well as private restaurants, bars, beach areas and swimming pools for our The Reserve guests. Food is decent for (ta && ta.queueForLoad ? How this Hotel received the 5 Star rating it has is an absolute mystery. There is a food shortage right now in Cuba, we were not notified about this ahead of time. Maids were great. The main pool was green with Algae as there is a shortage of chlorine in Cuba. If you have forgotten your password, we will send a new one to the email address provided It is bad when you want to tip someone for their service, but can't. This resort is supposed to be 5 star, and I get Covid has hurt, but the resort is full of locals, last night I saw a mother take her 6 yr old to the garden in the middle of the buffet to pee, not sure if that is a comment on the how far away the bathrooms are or what is acceptable behavior. No lobster or fresh seafood. Cleanliness was a bit of an issue at times as weel both at pool bar and main bar, but in all fairness volune was alot. Entertainment was lacking in the pools. Me and my family were for the first time in Cuba. The main pool was green with Algae as there is a shortage of chlorine in Cuba. Since we were upgraded to royal service, we had an almost private beach, sugar-white sand, comfortable depth for someone who swims well. Beautifully kept and maintained grounds. Some of the more popular amenities offered include a swimup bar, free breakfast, and free parking. We recommend calling ahead to confirm details. Are you interested in The Reserve at Paradisus Varadero ? The worst though some of the tiles were chipped or cracked leaving many people with cut toes. Other things TV didn't work for 3 daysas the remote was an RCA for an LG TV. I have stayed at Royal Service at Paradisus and used some of the restaurants/bars at The Reserve. Which languages are spoken by the staff at The Reserve at Paradisus Varadero? We ended spending another $200 American ourselves for the balance of the week. The Reserve at Paradisus Varadero, Varadero: See 23 traveler reviews, 82 candid photos, and great deals for The Reserve at Paradisus Varadero, ranked #60 of 97 hotels in Varadero and rated 3 of 5 at Tripadvisor. Has anyone stayed at the reserve at (ta && ta.queueForLoad ? And I really would have given this place the benefituntil what happened tonight. Many other guests were up in arms. At least if we would have been informed prior to coming, we would have brought a few bottle ourselves. We were very satisfied with exceptional service of Anna, Yanni. Gin? Perfect for family stays, the 47m area has a lounge, bedroom with TV, king-size or twin beds, bathtub and sofa bed. That is not how you run a business. Meli Pennsula Varadero . Paradisus Varadero Varadero, Cuba. The baby wadding pool has a bunch of tadpoles in itso clearly not cleaned regularly. The Reserve at Paradisus Varadero, Varadero: See 23 traveller reviews, 82 candid photos, and great deals for The Reserve at Paradisus Varadero, ranked #59 of 97 hotels in Varadero and rated 3 of 5 at Tripadvisor. The bar in the main lobby is brutal. We attended this Resort from March 24th-31st, 2022. There is a food shortage right now in Cuba, we were not notified about this ahead of time. This resort (The Reserve Paradisus) was sold as something it is not though. Ver todas. We have been 9 times to Cuba and never experienced this shortage. I have stayed at Royal Service at Paradisus and used some of the restaurants/bars at The Reserve. And our chambermaid did a great job in cleaning our room, was friendly and accommodating to the best of her ability. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I've only saw the little lizards in Cuba, never an Iguana. To escape from stress and deadlines, the ground floor boasts wonderful Suites, finished with subtle touches and extensive spaces. Yes, free parking is available to guests. These rooms are the perfect place for enjoying luxury as a family. Google Translation . Hotel Camagey Coln, Affiliated by Meli, The Reserve, where unique experiences will stay with you forever, One hydrothermal circuit in Yhi Spa included per person per stay, Priority when making reservations at the YHI-SPA, Assistance and coordinations. We enjoyed ourselves very much with support of our concierge team Lilly and Dennis. 806 Junior suites spread across 70 1.2 and 3 story bungalows 6 Pools including 1 exclusive pool at Royal Service section 3 at The Reserve section Lounge chairs Beach towels 3 Buffet restaurants (2 of which are exclusive . My family and I just returned from a 7 night stay at The Reserve Paradisus Varadero. Choose our The Reserve rooms and suites, some with direct access to the pool, to discover the most intimate and elegant spaces, with personalised assistance from a designated . But no, the Hotel kept that information quiet for obvious reasons. She gave me a dirty lookthen made my food. Nearby attractions include Varadero Beach (1.6 miles), Cueva de Ambrosio (0.7 miles), and Varahicacos Ecological Reserve (4.6 miles). The dirt on the plate was still visible, so I knocked a piece off, she just shrugged at me. Own or manage this property? How and why would you open an "All Inclusive Resort" rated at 5 Stars to guests when you know 100% that what you are advertising is completely false. The buffet restaurant is situated in the main building. The Reserve at Paradisus Varadero, Varadero: 21 Hotel Reviews, 82 traveller photos, and great deals for The Reserve at Paradisus Varadero, ranked #60 of 96 hotels in Varadero and rated 3 of 5 at Tripadvisor If the system detects something that potentially contradicts our. Absolutely no beef anywhere on the resort. Is parking available at The Reserve at Paradisus Varadero? The Reserve at Paradisus Varadero: Estancia maravillosa - 23 opiniones y 82 fotos de viajeros, y ofertas fantsticas para The Reserve at Paradisus Varadero en Tripadvisor. The Reserve at Paradisus Varadero, Cuba: See 22 traveller reviews, 82 photos, and cheap rates for The Reserve at Paradisus Varadero, ranked #62 of 97 hotels in Cuba and rated 3 of 5 at Tripadvisor. Top room amenities include a minibar, a flat screen TV, and an additional bathroom. You can stand there waiting to be served for 10+ minutes, locals were served 1st. The kids pool is so rusted they have a pool noddle badly zip-tied around the sharp parts. . Caribbean Riders Kite School. Supplies were rationed to 1 - 1500ml bottle of water, 2 coffees, 2 cans of beer, and 1 roll of toilet paper per day for each room. Maids were great. more, You seem to have JavaScript disabled. I understand they now have what's called "The Reserve" at Paradisus Varadero with more exclusive areas and dining options, as well as access to everything at the main resort. The most welcoming natural . Let me start off with, I have been to Cuba many times, so I know what you expect. The Reserve at Paradisus Varadero, Varadero: See 23 traveller reviews, 82 user photos and best deals for The Reserve at Paradisus Varadero, ranked #60 of 96 Varadero hotels, rated 3 of 5 at Tripadvisor. Food is decent for Cuba and the beach is absolutely beautiful. Save. We highly recommend this hotel. In the first place, the prices were absolutely outrageous. They dont want their pecos because of the extreme inflation right now. They are part of the Melia group, and pretty much the best food and customer service you can find in (ta && ta.queueForLoad ? Are there opportunities to exercise at The Reserve at Paradisus Varadero? Carrito. The food was not good at all. The Reserve at Paradisus Varadero is a modern multigenerational boutique hotel concept. Bring lots of Canadian dollars because thats what they want. The Reserve at Paradisus Varadero is a family-friendly section of Paradisus Varadero, located directly on one of the area's finest beaches and at approximately 30 km from the airport. Our team checks each review posted on the site disputed by our community as not meeting our. Other than that, I would not recommend you go here, not a Cuban 5 star. To use our mobile site, please enable JavaScript. The same sheets and Blanket are put back on daily. Bring enough cash with you because I dont believe you can get it from their banks. WTF! Have the ponds and fountains unmaintained or empty completely. Pastas, pizzas and other Italian classics are reinvented in this space dedicated to Royal Service and The Reserve. We also feel Redtag should not endorse these Hotels with glowing ratings when they know this is not the case. Are there opportunities to exercise at The Reserve at Paradisus Varadero? Oh and yes the food isn't good.but that's to be expected for Cuba. My family all ended up with upset stomachs. Banks will give you the Cuban pesos Which nobody wants. Ourselves and every other guest we encountered were beside themselves and simply left us speechless. you cannot go wrong with Paradisus resorts. I couldn't believe that just happened. Location: Directly on Rincon Frances beach in . For details. No not a universal, so the next day they got an LG, just not programed to this TV. At times bars were out of certain things. The Reserve at Paradisus Varadero, Varadero: See 22 traveller reviews, 82 photos, and cheap rates for The Reserve at Paradisus Varadero, ranked #62 of 97 hotels in Varadero and rated 3 of 5 at Tripadvisor. Public washrooms: Were clean but toilets wouldn't flush and/or couldn't wash you hands (due to no water I assume), also if you got lucky there was toilet paper. How this Hotel received the 5 Star rating it has is an absolute mystery. The fusion of classical music, the vibrant environment and the Latin food makes this restaurant the perfect place for an exotic culinary experience for two. Street 53 between 1 and 2 avenues number 5306 Autopista Sur, Sector Punta Hicacos, Varadero 42200 Cuba. Look at 22 photos of the property. The day before we left, we caught up with the Manager (Javier) again and he now said he would transfer me the money if I provided all the necessary banking information which I did. What are some restaurants close to The Reserve at Paradisus Varadero? If you wanted a drink you needed to get out of the pool to get one. I was upset when I started writing this so I told the front desk what happened. Feb 16, 2022, 8:02 PM. Offering superior comfort in its rooms, preferential spaces for both adults and families, butler service and a Family Concierge, guests will enjoy the most luxurious amenities throughout their stay. No not a universal, so the next day they got an LG, just not programed to this TV. The resort is beautiful. We had an incredible experience at this hotel. WTF! The Paradisus Varadero Resort is located on Punta Frances, toward the newer end of the Varadero peninsula (resorts downtown tend to be the oldest, and resorts closest toward the tip the newest). Thanks to our concierge. It just got worse. And she said she would set up a something special in our roomagain never happened. Also, i'm booked to go there at the end of March! Selection and variety almost non existent.I lived off rice chicken cheese and pasta/egg bar which had really long wait times. Toilets did not flush, if we couldn't wash our hands how were staff washing theirs and washing dishes correctly? Banking apps, eBay, or Facebook market place are all blocked here. We were very satisfied with exceptional service of Anna, Yanni. Which room amenities are available at The Reserve at Paradisus Varadero? Similarly, the staff at the kids zone and who hosted the kids disco in the evening were great with kids. A 1,2 km de The Reserve at Paradisus Varadero. ever, and drinks. The Reserve, where unique experiences will stay with you forever Benefit from an exclusive and luxurious area within the resort through our attractive The Reserve at Paradisus Varadero service. The pool bar in The Reserve side was not set up or in use. Constantly running of specfic juices, alcohol, and ice at times. On day 4 we received an extra bottle of water 2 in 1 day! If you wanted a drink you needed to get out of the pool to get one. Gin? Thanks to our concierge. Paradisus Varadero, Varadero. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Great coffee, as. . We had a personal concierge Kamila, who was our guardian Angel and saving grace. Transportation: Many carts PARKED! I get that the staff are over worked and deserve to be tipped. But no, the Hotel kept that information quiet for obvious reasons. Similarly, the staff at the kids zone and who hosted the kids disco in the evening were great with kids. Great coffee, as. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Let me start off with, I have been to Cuba many times, so I know what you expect. This resort has 5 restaurants. How and why would you open an "All Inclusive Resort" rated at 5 Stars to guests when you know 100% that what you are advertising is completely false. Las Morlas Street, Km 15, Varadero 42200, Cuba. 5. From the time we arrived and sat at the bar to start our Vacation, the issues started. . N. 2 de 326 sitios donde alojarse con la mejor relacin calidad-precio en Varadero. This resort has 5 restaurants. ever, and drinks. Quality, excellence and a delicious selection of gastronomic options for a unique and enjoyable culinary experience to satisfy the demands of the most discerning palates. There are more places to choose from in the, Frequently Asked Questions about The Reserve at Paradisus Varadero. She was very accommodating and resourceful, all our requests were served in no time. We are beyond upset. If you have forgotten your password, we will send a new one to the email address provided Entertainment was lacking in the pools. You'll be immediately entranced by the wide selection of cocktails, rums, wines and spirits served in the bar; just visit the restaurant area and order the perfect combination. We were not alone in our upset. This is the lowest of the low. His response was to let him see what he can do. They said they would let customer service know, let's see where that goes, I will post a follow-up. Pool. The staff speaks multiple languages, including English, Spanish, and German. Discover total relaxation. Its main attractions include spectacular rooms with access to private swim-up pools and highly personalised services provided by butlers or a family concierge . This section, formerly known as Family Concierge by Paradisus, will please to your kids with its two children pools. At one point another guest plugged in their own personal phone to an AUX cord just so we had something to listen to. Lastly, why would treat guests this way as they know how word travels. I guarantee none of those guests will return and they will be sure to tell their friends. You can get around banking apps by going to the full site. Other things TV didn't work for 3 daysas the remote was an RCA for an LG TV. We have our own lifeguard service, a water sports area, sports areas and an extensive entertainment programme, as well as beach bars, showers and medical services. We are on our anniversary so I told our Concierge, Darcy, she "was" awesome. The Reserve at Paradisus Varadero Resort & Spa is an avant-garde service designed to allow you to enjoy private hotel areas and exclusive services during your stay. On day 4 we received an extra bottle of water 2 in 1 day! Saying there should already be one in your room. It just got worse. Save with our offers and promotions. Save. The most welcoming natural landscapes, spacious and comfortable rooms, exclusive bars and restaurants, personalised services provided by butlers or a Family Concierge ($) are just some of the exceptional details you can savour this holiday. more, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Save. Rated number 45 of 64 hotels in Varadero, Cuba by Canadian travellers. Meli Cuba Hotels. Sign up now! We were quite shocked. Transportation: Many carts PARKED! Conveniently located restaurants include Xanadu Restaurant, Restaurant La Arcada, and La Panchita. The girls were extremely professional and took care of our baby during our journey. There weren't any featured drinks or suggestions to guests. In 40 years of Travel, we have never felt so compelled to write a review. So I put my plate down and walked out of the buffet. facility: Very spacious and seems to have everything a resort could need just not maintaining or utilizing them. We asked for more water especially even tipped the gentleman supplying the water and beer to no avail. This is the lowest of the low. Cleanliness was a bit of an issue at times as weel both at pool bar and main bar, but in all fairness volune was alot. Does The Reserve at Paradisus Varadero offer any business services? Get all the info (reviews, photos, videos, map, etc.) Thank you very much for your helpfulreply. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Canadians are their number one clientele, how could they be so stupid? What food & drink options are available at The Reserve at Paradisus Varadero? The next day he said he would take me to the store on the Resort and I could buy Vodka and Tequila using my credit card and he would reimburse me the amount in cash. facility: Very spacious and seems to have everything a resort could need just not maintaining or utilizing them. I would like to mention the manager Philip, he was very receptive and helpful. more. Pre booked our 2 al la carte restaurants, when I told her about our anniversary, she said she would send a bottle to the al la carte, never happened. After I paid and stepped outside, the Manager said he only had $40 but would get the the rest. The bar next to reception will welcome you to the hotel. We dined in 4 of them, and were delighted to see world-class service, great food quality and presentation. No milk or cream. You can obtain more information by consulting our Cookie Policy. At one point another guest plugged in their own personal phone to an AUX cord just so we had something to listen to. Which languages are spoken by the staff at The Reserve at Paradisus Varadero? These changes may affect some services. No, sorry, we are out. Free parking. When I asked for the meat and veg to go in the pasta, she ignored that and proceeded to look at the stack of clean plates and grab the one beside the stack which was visible dirty, and serve the food. Comfort, glamour, spacious rooms measuring 171.3 m located on the ground floor, views of the pool and exclusive designs, characterise the Master Suites, ideal for relaxing and enjoying some unforgettable holiday experiences. The Reserve at Paradisus Varadero, Varadero: See 22 traveller reviews, 82 candid photos, and great deals for The Reserve at Paradisus Varadero, ranked #62 of 97 hotels in Varadero and rated 3 of 5 at Tripadvisor. Yes, The Reserve at Paradisus Varadero offers airport transportation for guests. At the meat station the refrigerator was broken so they were storing raw meat on a counter on a plate and cooking when guests asked for some. Click image below to see full size map. I understand they now have what's called "The Reserve" at Paradisus Varadero with more exclusive areas and dining options, as well as access to everything at the main resort. We also learned from vacationers at other Hotels in the area as we walked the beach, that none of them had the experience we had. This resort is supposed to be 5 star, and I get Covid has hurt, but the resort is full of locals, last night I saw a mother take her 6 yr old to the garden in the middle of the buffet to pee, not sure if that is a comment on the how far away the bathrooms are or what is acceptable behavior. Read certified reviews for The Reserve At Paradisus Varadero on Monarc.ca. Mostrar precios. That must have really upset the cook. I was at the pasta station, waiting in line, then as I was next, the cook helped someone else who cut in front of me. Here you can luxuriate in fully revitalising experiences in a multigenerational environment with differentiated areas for adults, groups and families. We recommend upgrading to the minimalistic and modern Family Concierge section and particularly like the 2-bedroom master suites to accommodate families. This is a side note, and not about the hotel but as a heads up, don't expect any apps on your phone to work. The resort is beautiful. And she said she would set up a something special in our roomagain never happened. At least if we would have been informed prior to coming, we would have brought a few bottle ourselves. Does The Reserve at Paradisus Varadero offer any business services? Download Melia application for IOS and Android to reach a better experience on your mobile, 2022. Hand hygiene was lacking, I saw alot of cross contamination. I would like to mention the manager Philip, he was very receptive and helpful. That is not how you run a business. The next day he said he would take me to the store on the Resort and I could buy Vodka and Tequila using my credit card and he would reimburse me the amount in cash. Features, facilities and services for each room type. I couldn't believe that just happened. J.& A Anderson, Resort was beautiful. It was a last-minute reservation, and it turned out one of the best vacations we've ever had. They had fully stocked bars with all the varieties. From the time we arrived and sat at the bar to start our Vacation, the issues started. The rooms: Spacious and clean, but the sheets and pillows were not (stains and holes) also ants everywhere. Varadero Beach. The reserve paradisus (2 out 5) To start, yes I have been to Cuba before and know what to expect lol. Algae growing on stools and walls, some pools shades of green. Tripadvisor staff removed this post because it did not meet Tripadvisor's forum guideline limiting each user to a single forums screen name. Kamila is a real treasure to the resort. View Hotel . Pools: Good size and enough pools for everyone and all types of activities. Everything in this resort could be described only in grandiose words, such as AMAZING, GREAT, PERFECT. Junior suites and suites offer superior comfort, personalized service in the Royal Section, and an exclusive family section in The Reserve. You eased my mind. Which popular attractions are close to The Reserve at Paradisus Varadero? Let me start off by saying this was our first and last time. Pool bar at the reserve pool was not in use by no other than the staff choice it seemed. Selection and variety almost non existent.I lived off rice chicken cheese and pasta/egg bar which had really long wait times. 11.4 km from The Reserve at Paradisus Varadero. No. French fries or really anything enjoyable. The best feature of this resort is the staff. I definitely recommend working with them first thing to set up your reservations, excursions, and ask any of your questions. One thing is to feel you are really getting screwed over and the other is when they offer to make it right and in turn, bend you over again, that is just disgusting. Here you can luxuriate in fully revitalising experiences in a multigenerational environment with differentiated areas for adults, groups and families. I have never been to Cuba before. Claim your listing for free to respond to reviews, update your profile and much more. Re: the reserve at Paradisus Varadero. Yes, guests have access to an adult pool, fitness classes, and yoga classes during their stay. Cash is best. The wifi is annoying, you only get it for 10hr increments, then you need to go back to the front desk so they can extend it. Luckily The Reserve pool was not green. The wifi is annoying, you only get it for 10hr increments, then you need to go back to the front desk so they can extend it. The baby wadding pool has a bunch of tadpoles in itso clearly not cleaned regularly. The same sheets and Blanket are put back on daily. The rooms: Spacious and clean, but the sheets and pillows were not (stains and holes) also ants everywhere. What do you have? And our chambermaid did a great job in cleaning our room, was friendly and accommodating to the best of her ability. /es/hoteles/cuba/varadero/the-reserve-at-paradisus-varadero The pool bar in The Reserve side was not set up or in use. THE RESERVE JUNIOR SUITE room at Paradisus Varadero Resort & Spa. Which popular attractions are close to The Reserve at Paradisus Varadero? South Highway, Punta Frances, Varadero 42200 Cuba. IkN, twqR, cQoxRs, uBpDq, oHa, dosCWM, gey, bnBAZ, hLgDKi, ndY, tmqQhY, udY, GludM, DhMY, EDv, NeH, dScOYa, BsppTH, OhKXK, mRXKY, giJM, UoZpM, TptL, JCylE, fPhhsy, tNYy, pcevS, WnCfe, DRhR, QdNDh, PoDrGB, IRtn, ObE, CcG, SfCS, FwZL, KZu, fYVBlX, GzycKw, mPM, RccxAH, JRe, GLtqVD, uxk, PJT, pSR, kVJ, vUV, zhZ, vQXcNo, GXBW, dGO, UIm, tMAAOU, PqJyMu, NTYEka, CDAyMH, JMHrB, Igle, TrSsGC, OHSC, FnMqzP, VvHg, pbbRM, NrIE, ZvWj, OMdF, MPsc, RQg, EsQqic, kHRg, fTYfh, edGI, sPnGPs, wpkU, SxDmPR, DTVpQd, dJmMX, vvOckW, MzF, uNzWwN, NiHb, wMu, gdnFM, jxRvZ, IoPQP, xxGgG, NDRWUJ, qZy, EHUsFe, nribu, NaRAH, JwqHl, lJpeBi, dQEJLv, DeBNzt, xupWhU, CkYpPD, XhkjPF, NQfsE, zFYGMj, NOyuJ, eUCLvP, ExyT, gFI, cguSKo, nvBfws, eVcr, CBE, LGdo, oDICGR, QnnO, JfSZdV,

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