Bridging the gap between Sales and Services, a s a Customer Success Specialist you . Account management experience. It's your one-stop-shop for everything related to the role of Customer Success Manager. Works with little or no direction and is mindful of interpersonal goals and objectives. Be you, with us! Training Cisco course as CCSI and do business as Sales Director for Training sector in Myanmar Market. Customer Experience Specialization Develop your customer success practice Develop new skillsets to drive recurring revenue and build a sustainable lifecycle practice. Snapshot; Why Join Us; 6K. Referrals increase your chances of interviewing at Cisco by 2x. Not only does it require customer interactions, but it also puts you in direct contact with Product, Sales, Renewals, Marketing, Engineering, UX, and Support. If you are strong in planning, teamwork and have the right personality for the job, then apply for the position of Client Success Manager, Cisco (East) at Insight today! KEY NOT FOUND: ei.filter.lock-cta.message. Explore Cisco Customer Success Manager salaries in Singapore collected directly from employees and jobs on Indeed. We build deep relationships with customer senior leadership, partners and the extended Cisco account team members in achieving their goals. Identify and work with account teams on cross-sell and up-sell opportunities. We are looking for a Customer Success Manager (CSM) to take ownership of the Customer Success program and drive greater customer value by bringing Cisco Meraki's best ideas, innovations, and capabilities to our highest value customers. Project Director for project: Implementing and Configuring IP Core of Ooredoo's Data Center and their Campus Network. As an UmbrellaCustomer Success Manager, you will act as a trusted advisor and work with new and existing accounts to ensure they are successful with and delighted by Umbrellas products and services. Upload your resume - Let employers find you Cisco Careers Customer Success Manager jobs Sort by: relevance - date 680 jobs Sr Dir, Wireless Core Engineering new SPECTRUM 3.3 Hybrid remote in Greenwood Village, CO 80121 +1 location Actively and consistently supports all efforts to simplify and enhance the customer experience. 2+ years of work experience in an equivalent capacity, Excellent communications skills (both written and verbal), A true passion for customers and customer success, Experience with SaaS-based applications and services, Experience working with Salesforce/Gainsight is a plus, Self-Starter / High Energy / Positive Attitude / Customer Focused / Detail Oriented, Bachelor's Degree or equivalent experience, Strong customer service, management, listening, and presentation skills, Ability to balance multiple disparate tasks. 85 Cisco Customer Success jobs available in Austin, TX on Indeed.com. Cisco is a global company that designs and sells a broad range of technologies across . Search open opportunities to put your skills and career goals to work for you and Cisco. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Get alerts to jobs like this, to your inbox. Jobs; 8. The . Cisco Cloud Security provides an effective security platform that is open, automated, and simple to use. 6,270 Cisco Customer Success jobs available on Indeed.com. Cisco Systems Customer Success Manager Jobs | Glassdoor See All Photos Cisco Systems Engaged Employer Overview 30K Reviews 1 Jobs 56K Salaries 5.3K Interviews -- Benefits 526 Photos + Add a Review Cisco Systems Customer Success Manager Jobs Create Alert Find Jobs Filter your search results by job function, title, or location. You are passionate about helping others, influence effectively, and you believe in sharing what you learn with those around you. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people. Generate enthusiasm and participation in beta tests, customer webinars, and customer advocacy opportunities. This position is for you; the creative, collaborative, ambitious problem solver. This role is responsible for working with sales, pre-sales, services, and channel teams to plan and organize . As an Umbrella Customer Success Manager, you will act as a trusted advisor and work with new and existing accounts to ensure they are successful with and delighted by Umbrella's products and. Demonstrates strategic skills. . For personal touch points, you will utilize account management, relationship building skills, to help increase the product value for each selected customer. The pay scale may differ according to a particular individual's location, organization, skills, and experience. You let your work speak for itself, as you tend to go the extra mile to achieve your goals. Cisco Recruitment 2022. Our technology powers entertainment, retail, healthcare, education and more from Smart Cities to your everyday devices. Average salary for Cisco Systems Senior Customer Success Manager in Skelmersdale, England: [salary]. Full-time (3941) Contract (100) Part-time (44) Temporary (33) Internship (2) Location. Apply to Customer Success Cisco jobs now hiring on Indeed.com, the worlds largest job site. You will be responsible for driving early renewals, developing long-term relationships with your assigned ThousandEyes customers, connecting . Chuck Robbins has been serving as CEO of the corporation. Our work is deeply significant and dynamic and our customers depend on us to solve sophisticated issues and keep their networks humming. To succeed, it is crucial we work with our outstanding counterparts at Cisco. ), account teams and partners. We apply the best of both worlds to be agile and strategic in our approach to customer engagement. Experience in a TAC or NOC environment, customer support, knowledge of inter-networking technologies and the competitive marketplace. Our success is validated through outstanding financial results, growing customer happiness metrics, industry recognition, and employee happiness scores. . Provide Level 3 support in Run Phase for Cisco Call Centre products in the areas of: ThousandEyes - Customer Success Specialist (Mexico XI), ThousandEyes - Customer Success Specialist (Mexico IX), ThousandEyes - Customer Success Specialist (Mexico X), Sales Strategy & Insights Analyst MBA (Full Time) United States, Senior Cybersecurity Sales Specialist (XDR Focus), Virtual Sales Specialist - Enterprise Networking Group, China, Associate Sales Engineer (Full Time) United States, Accessibility for Applicants with Disabilities, Sales - Services, Solutions, Customer Success. Sales - Services, Solutions, Customer Success. The CSM will be involved in various activities to ensure the portfolio of clients are achieving their business outcomes by . This specialization opens new opportunities for you to interact with customers, create value, and impact customer business outcomes. Early in Career. Job description: Cisco is conducting an internship for Engineers in Bangalore. The CSM will collaborate with the cross functional groups across the organization to further develop . We help solve business challenges with network-centric solutions that accelerate customer and partner success and dedication. Ability to clearly and concisely articulate technical matters to third parties. The Customer Success Executive (CSE) role is a highly visible, strategic leadership role within Cisco's new Customer Experience organization working with our most strategic customers. We help take on the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Excellent working relationships with other customer service organizations within Cisco and with appropriate business units. Complete ownership of Customer Experience (CSAT) with the service your team provides, Connect with customers to ensure they are receiving the right support from your engineers, Critical issues management: Field Escalations case ownership, Look out for latest in technology and ensure that your team is well positioned to support the changing needs of the marketplace, Liaison with Engineering to build product knowledge in the support team and provide feedback from the field on products/solutions to Engineering, Continuously innovate service and processes to ensure that we remain the best. This role lets you interact with all parts of the business. Copyright 2008-2022, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Salaries; 16. Function as the voice of the customer and provide internal feedback on how Umbrella can better serve our customers. Shop and save Train and study The best way to prepare for the certification is to take the Cisco-approved training: Log in. Identify and work with account teams on cross-sell and up-sell opportunities. Per the reports generated in 2021, the corporation employed 79,500 workers. Play a valuable role in Cisco's Customer Experience as you turn ideas into powerful customer solutions. With Cisco Cloud Security, you gain complete visibility into internet activity across cloud applications, all office locations, and roaming devices, plus faster threat detection and response. Provide the content and resources needed to accelerate customer business value. Supervises the activities of 15+ engineers, with responsibility for results in terms of customer satisfaction and delivery assurance. Cisco - Senior Customer Success Manager - UK - London - At Meraki, we are making IT easier, faster, and sm - CareerCast.com My Jobs Profile It was established in 1984 by Sandy Lerner and Leonard Bosack. You're innately curious, empathetic, and organized so you can wear multiple hats each week. The team tackle the most difficult technical issues for the entire range of Cisco technologies. Job Id. Cisco was founded in 1984. The health and safety of Cisco's employees, customers, and partners is a top priority. Manage Customer relationships at all levels, including C-level and Executives. Independently identifies issues and resolves problems that impact strategic direction. We anticipate customer needs, and act quickly to find the best solutions. Job Type. We seek a strong leader and communicator with a good understanding of technical support in role of Manager. Juni 2019-Okt. Drive 1 to many programmatic efforts for product, inclusive of services adoption, utilization . Lead web-based new product on . Align and collaborate with business units and enablement teams to deliver packaged end-to-end customer success blueprints and supporting assets to partners and customers. Cisco Off-Campus 2020 Recruitment drive for Freshers: Cisco has published the latest jobs openings 2020 for fresher candidates for Customer Success Specialist. Work closely with Product and Engineering to identify improvement to the Success methodology. You will have an opportunity to lead, influence and challenge our robust teams. We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities. Our goal is to drive adoption, identify risk and connect with our customers to best understand how to increase the value of their investment. Job Function Help identify and work with account teams on cross-sell and up-sell opportunities. Role Description. Cisco is looking for the post of Customer Success Specialist for its various positions. Copyright 2008-2022, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Act as high level of technical escalation within Customer Operations and support the internal operational entities toward problem resolution on Cisco CC products. #WeAreCisco. For our Customer Success Managers, this means working with our subscription customers to help them maximise the . Eligible and Interested candidates having Bachelor's or master's degree in technical field such as networking, computer science, information technology, electrical or computer engineering or similar field can apply online for Cisco Customer Success Specialist Off-Campus 2021 Recruitment openings using the direct link given below. Typical responsibilities: Responsibilities vary depending on industry, company size and nature of business. This position is for you; the creative, collaborative, ambitious problem solver. Filter your search results by job function, title, or location. At Cisco, each person brings their unique talents to work as a team and make a difference. Get email updates for new Customer Success Manager jobs in United Kingdom. CX is a team of extraordinary technical guides whose #1 focus is to deliver premier customer experience. Get notified . Align with key customers with escalated concerns on a one-to-one basis, coordinating the necessary activities and stakeholders for a successful outcome. Our goal is to drive adoption, identify risk and connect with our customers to best understand how to increase the value of their investment. There have never been more opportunities for a career in customer service than now, so if you're thinking about starting or furthering your career in 2021, consider working as a CS Manager. DNA (Customer Success Specialist) - GES MidWest Atlantic Cisco Chicago, IL. Junior Level Management $95k-119k yearly est. Perform data insights to identify trends and gaps in driving customer success. Remote (467) Greenwood Village, CO (321) Denver, CO (316) Yangon, Myanmar. You are passionate about helping others, influence effectively, and you believe in sharing what you learn with those around you. Cisco is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. The organization's headquarters are in San Jose, California, United States. See who you know. Fast & Free job site: Customer Success Manager mit Schwerpunkt Cisco Software job Dresden, Sachsen Germany, Customer Service/HelpDesk jobs Dresden, Sachsen, Germany. Questions; Interviews; Cisco Customer Success Manager monthly salaries in Singapore. To see all 87 open jobs at Cisco, click here. The successful leader in this role will positively impact their customer's business and will provide considered insights to Cisco cross-functional stakeholders. SuccessXpert is designed and built leveraging Netformx . An exceptional Customer Success Manager strives to understand enterprise security needs and is a guide, ensuring the best possible Kenna Security customer journey. With the transformation to software subscription, CX is critical . The Cisco - Customer Success Manager (CSM) role focuses on solution adoption. Provide status updates to CTS. Cisco Customer Success Manager (DTCSM) Exams and recommended training Cyber Monday Sale Take advantage of amazing deals on Cisco Customer Success Manager certification training. Customer Obsessed: Proactively understands customer needs and aligns architectural and vertical expertise to lead cross-functional teams driving alignment on decisions that improve customer value. Conclusion Apply to Customer Success Manager, Account Manager, Operations Analyst and more! Track accounts to identify churn risk and take action to eliminate that risk. Our success is validated through outstanding financial results, growing customer happiness metrics, industry recognition, and employee happiness scores. Similar Jobs Ensure that the quality andresponsivenessof touchpoints are consistent with theUmbrella customer journey. Cisco is a Technology company. The team tackle the most difficult technical issues for the entire range of Cisco technologies. This role owns delivery of targeted engagements intended to increase product awareness, share industry leading . Requirements. Get a free, personalized salary estimate based on today's job market. Maintain a deep understanding of the product and speak with customers about the most relevant features/functionality for their specific business. Based on 19 salaries posted anonymously by Cisco Systems Senior Customer Success Manager employees in Skelmersdale, England. As an Umbrella Customer Success Manager, you will act as a trusted advisor and work with new and existing accounts to ensure they are successful with and delighted by Umbrella's products and services. Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people. The recruitment will be made via Shortlisting/ Assessment test, online or face-to-face interview. In this position, you will be responsible for customer happiness and employee engagement. . Responsibilities. Provide the content and resources needed to accelerate customer business value. To be eligible and apply for it, graduation is must. Position: Customer Success Specialist (CSS) Job duties and responsibilities: The CSS is a hands-on expert for their aligned product or architecture. Align and collaborate with business units and enablement teams to deliver packaged end-to-end customer success blueprints and supporting assets to partners and customers. Typically requires BSCS or BSEE or equivalent plus 8-10 years-related experience. Collaborate with the digital success teams, business units and product management teams to build digital campaigns aligned to customer needs. Lead customer implementations using DocuSign best-practices and use product knowledge and insights to inform customers' deployment plans. Prior experience in working in a Global support environment, 24*7 support. You need to apply for this post through online mode before the last date. Posted30+ days ago Customer Success Engineer, Parsec new Unity Technologies Remote in Vancouver, BC You will have the opportunity to use, showcase, and grow your program m anagement skills, drive internal changes to better serve our customers, and be part of an amazing team of fun, energetic, and dedicated Customer Success Managers. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Responsibilities. The Client Success Manager (CSM) in the Cisco Customer Success organization will play a key role by being the "voice of the customer" as they adopt Cisco software solutions. Please note this posting is to advertise potential job opportunities. 20201 Jahr 5 Monate. Complete understanding of and experience in leading a team in applying all elements of Technical Consulting. Research, collaborate, and implement new success programs for scale that increase customer engagement and rate of renewal associated with segment. See the study Contact Cisco Contact Cisco Get a call from Sales Product / Technical Support 1-800-553-6387 US/CAN | 5am-5pm PT Quick Links About Cisco Contact Us Careers Meet our Partners Resources and Legal Feedback Help Collaborate with the digital success teams, business units and product management teams to build digital campaigns aligned to customer needs. 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At Cisco, each person brings their unique talents to work as a team and make a difference. With Cisco Cloud Security, you gain complete visibility into internet activity across cloud applications, all office locations, and roaming devices, plus faster threat detection and response. Excellent customer facing skills and experience. See who you know. We connect everything people, process, data and things and we use those connections to change our world for the better. Get email updates for new Customer Success . As an Umbrella Customer Success Manager, you will act as a trusted advisor and work with new and existing accounts to ensure they are successful with and delighted by Umbrellas products and services. As part of Customer Success you will maximize the impact of technology for a specific customer or domain. Generate enthusiasm and participation in beta tests . ), account teams and partners. Cisco Customer Success Manager (DTCSM) v2.1, Cisco Training If you want to maximize your likelihood to maintain customers' loyalty while successfully optimizing their lifecycle journey, this is the course for you. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. Based on the West Coast (Seattle-based strongly preferred) Why Cisco #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. * Represent the Cisco Customer Experience organization at the highest levels within the customer and serve as the lead spokesperson and ambassador for customer success. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Requisition Number: 87571 The Client Success Manager (CSM) in the Cisco Customer SuccessSee this and similar jobs on LinkedIn. Dismiss. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. 2+ years of work experience in an equivalent capacity, Excellent communications skills (both written and verbal), A true passion for customers and customer success, Experience with SaaS-based applications and services, Experience working with Salesforce/Gainsight is a plus, Self-Starter / High Energy / Positive Attitude / Customer Focused / Detail Oriented, Bachelor's Degree or equivalent experience, Strong customer service, management, listening, and presentation skills, Ability to balance multiple disparate tasks, Who We Are At Cisco Cloud Security we deliver intelligent cybersecurity for the real world, providing one of the industry's most comprehensive advanced threat protection portfolios that is integrated, pervasive, continuous, and open. Cisco Systems Customer Success Jobs | Glassdoor Cisco Systems Engaged Employer Overview 30K Reviews 145 Jobs 56K Salaries 5.3K Interviews -- Benefits 526 Photos + Add a Review Cisco Systems Customer Success Jobs Hiring? Find salary details, reviews & interview tips to help you find a job you love. Research, collaborate, and implement new success programs for scale that increase customer engagement and rate of renewal associated with segment. Coach customers to be product experts and train their teams on Concord best practices so they become increasingly self-sufficient. Cisco Cloud Security provides an effective security platform that is open, automated, and simple to use. Our engineers are among the most competent in the business and a significant number of them are . Our engineers are among the most competent in the business and a significant number of them are CCIEs. Our goal is to protect and mitigate the spread of . Fast & Free job site: Customer Success Manager mit Schwerpunkt Cisco Software job Nrnberg, Bayern Germany, Customer Service/HelpDesk jobs Nrnberg, Bayern, Germany. We are an equal opportunity employer and value diversity at our company. Automate Customer Success Management. Technology Interest *None. We connect everything - people, process, data, and things - and we use those connections to change our world for the better. Job Type. This IDC study details how Cisco services can deliver a three-year return on investment of up to 253 percent. Posted 10:37:01 AM. #WeAreCisco, Accessibility for Applicants with Disabilities. Customer Success Manager at Cisco Meraki (Remote) Sorry, this job was removed at 11:04 a.m. (CST) on Monday, November 14, 2022 View 12168 Jobs Find out who's hiring remotely Nationwide See all Remote jobs Nationwide View 12168 Jobs Apply Now Save At Meraki, we are making IT easier, faster, and smarter by building technology that simply works! Drive 1 to many programmatic efforts for product, inclusive of services adoption, utilization and growth, working collaboratively with Cisco internal teams (specialists, support, etc. Customer Success Manager - Cisco CDW3.7 Toronto, ON+4 locations Full-time Experience in customersuccessrole or equivalent experience increasing customersatisfaction, adoption, and retention. The estimated total pay for a Customer Success Manager at Cisco Systems is $168,518 per year. Align and collaborate with business units and enablement teams to deliver packaged end-to-end customer success blueprints and supporting assets, At Cisco Cloud Security we deliver intelligent cybersecurity for the real world, providing one of the industry's most comprehensive advanced threat protection portfolios that is integrated, pervasive, continuous, and open. Excellent presentation skills, experience presenting at C-level preferred. Reviews; 339. The estimated base pay is $101,395 per year. Bonn Area, Germany. Function as the voice of the customer and provide internal feedback on how Umbrella can better serve our customers. Inform customer on technical progression, if/when required. You let your work speak for itself, as you tend to go the extra mile to achieve your goals. Requisition Number: 85824. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. At Cisco, each person brings their different talents to work as a team and make a difference. We thrive in providing value to Cisco and to our customers. This is a superb opportunity for someone with strong customer-facing skills to apply their knowledge in a role that is central to growth for an organization that is leading innovation in todays networking technology industry. Now, this is slightly different from your typical Customer Success role. Success in this role requires an understanding of customer requirements and business metrics, and an aptitude for influencing and guiding internal stakeholders as well as customers and partners. Drive 1 to many programmatic efforts for product, inclusive of services adoption, utilization and growth, working collaboratively with Cisco internal teams (specialists, support, etc. Shown business and technical expertise and extensive customer service engineering experience. This role resides within the Cisco Customer Experience (CX) organization, one of Cisco's fastest growing teams. . Collaborate with Sales and Channel teams to understand the business relationship between . Oversee customer on boarding and efficiently guide the customer . Photos; 103. Our engagement model is a mix of both personal and digital touch points in order to manage our book of business at scale. Get the inside scoop on landing a job at Cisco. Watch Video Keep us posted! Research, collaborate, and implement new success programs for scale that increase customer engagement and rate of renewal associated with segment. Ensure that the quality and responsiveness of touchpoints are consistent with the Umbrella customer journey. actively participating in the global CSS Community where they collaborate with their peers to share best practices and customer success stories. The incumbent has strong customer management and business consultancy skills and is passionate about proactively engaging with . It has 77500 total employees. Cross-Team Collaborator & Influencer: Work across internal and external teams of alongside the architect leads to proactively encourage technical . Customer Success Managers make an average of $85,000 a year, but this number can fluctuate depending on your experience, location, and company. Industries. 24 hours starting at 8am PT on Nov. 28. May act as a SPOC (single point of contact) for delivery in certain customer accounts. The Client Success Manager (CSM) in the Cisco Customer Success organization will play a key role by being the "voice of the customer" as they adopt Cisco software solutions. Align and collaborate with business units and enablement teams to deliver packaged end-to-end customer success blueprints and supporting assets to partners and customers. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. As a Customer Success Manager (CSM) you will showcase your "Customer First" attitude, your passion for service and enjoyment of learning new technologies by leading our customer Renewals. . Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Email. The estimated total pay for a Customer Success is $95,394 per year in the United States area, with an average salary of $68,416 per year. Accessibility for Applicants with Disabilities. 1382325. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. The role will be leading new support and service initiatives as Cisco Meraki continues to sell upstream to larger enterprise customers, working closely with senior leadership to build out and execute on our white glove customer program. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Be you, with us! Function as the voice of the customer and provide internal feedback on how Umbrella can better serve our customers. Should possess 3-5 years-prior management experience. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Referrals increase your chances of interviewing at Cisco by 2x. They teach CSMs best practices that enable them to engage, manage, and retain customers. Perform data insights to identify trends and gaps in driving customer success. Finding the right fit for the right people makes Cisco stronger and helps us work better together. Cisco Customer Success Manager (DTCSM) v2.2 What you'll learn in this course The Cisco Customer Success Manager (DTCSM) v2.2 course gives you the confidence and competence to fulfill the Customer Success Manager (CSM) role successfully, helping your customers realize value from their solutions and achieve their business outcomes. Cisco Customer Success Manager exam is great for qualifying you for a career as a CSM for many reasons such as: Confirming Dedication: Passing the Cisco Customer Success Manager exam shows a dedication to your job to make you stand out from other applicants. Computer Hardware Manufacturing, Software Development, and Computer Networking Products. By creating this job . Our goal is to drive adoption, identify risk and connect with our customers to best understand how to increase the value of their investment. Post a Job Find Jobs Filter your search results by job function, title, or location. (Ooredoo - 1 of the top 3 mobile service providers in Myanmar) Become a Cisco partner Already a partner? Know Your Worth. This role is responsible for working with sales, pre-sales, services, and channel teams to plan and organize customer success strategies. Visit your profile to update your resume, apply to saved jobs, or view status on your job activity. Generate enthusiasm and participation in beta tests, customer webinars, and customer advocacy opportunities. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region. Browse all jobs Who We Are Our team is self-motivated, achievement-focused, and passionate about technology. . Computer Hardware Manufacturing, Software Development, and Computer Networking Products. Help identify and work with account teams on cross-sell and up-sell opportunities. 56d ago 4.9 Portfolio Relationship Manager, Cisco Investments Cisco Relationship Manager Job in San Jose, CA Exceptional English and Spanish, written and verbal communication skills and comprehension. Customer Experience (CX) Customer Success Specialists (CSS) are a team of extraordinary technical guides whose #1 focus is to deliver exclusive customer experience. We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Feb 2014 - Jun 20151 year 5 months. Job Function Administrative Arts & Design For our digital touch, you will focus on data telemetry and customer insights to develop proactive communication and programs for the masses. Align with key customers with escalated concerns on a one-to-one basis, coordinating the necessary activities and stakeholders for a successful outcome. Ability to formulate and deliver sophisticated presentations throughout Cisco and to customer technical departments. You will have the opportunity to use, showcase, and grow your program management skills, drive internal changes to better serve our customers, and be part of an amazing team of fun, energetic, and dedicated Customer Success Managers! Follow Get weekly updates, new jobs, and reviews. jobs.cisco.com We're looking for someone to work with our customers in Europe and Americas region to develop and cultivate relationships with them and help them improve their meetings, events and ultimately their companies. We connect everything - people, process, data, and things - and we use those connections to change our world for the better. Cisco COVID-19 Vaccination Requirements The health and safety of Cisco's employees, customers, and partners is a top priority. Responsibilities for customer success. Customer Success Executive (CSE) role is a highly visible, strategic leadership role within Cisco's Customer Experience (CX) organization. Perform data insights to identify trends and gaps in driving customer success. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Here are the four levels in the course: CCSM Level 1 focuses on engaging, managing, and retaining customers, and designing plans, and building business reviews for onboarding success. Work w/ Product and Engineering to identify improvement to the success methodology. Netformx SuccessXpert is a Cisco Partner-ready Customer Success Management tool that enables Customer Success and Customer Experience teams to quickly pass the CX Advanced tooling audit and continuously manage their Customer Experience (CX) motions. You will discover an innovative, flexible and award-winning working environment using the latest Cisco technology to enable and empower you to perform to the very best of your abilities. . This is a chance to build your career and leverage training, mentoring and exposure which can lead you to multiple roles in the Customer Success department. Sales Strategy & Insights Analyst MBA Full Time. You're innately curious, empathetic, and organized so you can wear multiple hats each week. Be a guide, mentor and coach to your team. Get notified . . Customer Success is a highly visible role as CSMs are the owners/drivers of adoption, outcomes, advocacy, and renewals while helping to identify expansion opportunities. As a Senior Customer Success Manager at Kenna Security you will: Manage both Enterprise and Mid-level customers, many with complex vulnerability business initiatives utilizing a programmatic approach. Cisco COVID-19 Vaccination Requirements Customer Success Specialists. Self-motivated, forward looking, and innovative teammate who strives to inspire customer loyalty Track record of owning customer relationships, including implementation, renewal, and. Get the inside scoop on landing a job at Cisco. Apply to Customer Success Manager, IT Project Manager, Operations Analyst and more! Understanding of networking technology and good technical knowledge of company products. The average Cisco Customer Success Manager salary in the United States is approximately $166,101 per year, which is 142% higher than the national average. The Customer Success Specialist certifications provide skills and knowledge to customer success managers who ensure that customers achieve desired business outcomes, and realize the value of their investment. We are looking for a Customer Success Manager (CSM) to take ownership of the Customer Success program and drive greater customer value by bringing Cisco Meraki's best ideas, innovations, and capabilities to our highest value customers. Industries. Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people. What You'll Do. Customer Success Specialist. Help identify and work with account teams on cross-sell and up-sell opportunities. Networking Opportunities: It's naive to seek guidance when preparing for the 820-605 . Nonetheless, some common responsibilities are shared by most Customer Success Execs: Provide technical support and ad-hoc training to customers who use the company's product, replying to inbound queries. 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